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Visit your local Post Office™ at 1800 Four Seasons Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.
Passport Services
The passport office received mixed reviews, with some employees praised for their helpfulness while others were criticized for poor management and long wait times.
Mail Delivery Issues
Numerous complaints about lost or misdelivered mail, with customers expressing frustration over packages not being delivered or being delivered to the wrong addresses.
Inconvenient Location
Customers expressed dissatisfaction with the post office's location inside a mall, citing difficulties with access and parking.
Mixed Employee Experiences
While some employees were noted for their friendliness and helpfulness, others were described as rude or unprofessional, leading to inconsistent customer experiences.
JH
Jolette Hernandez
Oct 24, 2025
1.0
I had a horrendous experience today getting my sons passport process done. Out of all my younger years going to this post office getting my own passport process done with my parent I have came across really helpful employees who helped answered all my parents questions and concerns regarding the passport application in a cordial manner. What arose today was that I asked the employee who was an elderly African American woman a simple question in regards to my sons passport application because I was confused on what to fill out for that specific section and she responded in a awful disrespectful tone and stated “ By you asking me questions you are delaying my part of the process. If you have questions you can ask but you are delaying me.” I proceeded to still ask the question and she gave me a response and continue to state “ see you didn’t need to fill that part out. If I could’ve started the process I would’ve let you know that. And if I need you I will let you know.” While being there she also mentioned I had to stay behind the yellow line to allow her to do her work. I felt like I was racially profiled since I am a Hispanic women by the tone and attitude she had since the beginning.
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Evelin Eller
Oct 7, 2025
5.0
Huge post office in a mall.
AF
adrienne ferriss
Oct 1, 2025
5.0
The woman at the passport office was outstanding. She was efficient and delightful and I was seen promptly. She made my day.
XT
Xavier Torres
Sep 22, 2025
5.0
Great service, especially from Debbie!🙂
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Rhonda S
Jul 16, 2025
1.0
If they are going to have Walk in passport times posted, they need to honor it or change their website. 6 people showed up to do walk in passports today and were turned away. Those people take time off work, drive long distances, arrange their lives around the walk-in schedule posted. Get it right Hendersonville PO!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1800 Four Seasons Blvd offer?
They provide mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most also offer passport photo services by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Open Monday through Friday from 9 AM to 5 PM, Saturdays from 9 AM to 12 PM, and closed on Sundays and holidays.
Are PO Boxes available at this Post Office and how can I reserve one?
Yes, PO Boxes are available and can be searched and reserved online. You complete setup in person at the location.
Can I access my PO Box outside of normal business hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours vary by location. Check with this Post Office for specific access times.
What nearby stores can I visit for shopping around the USPS location?
Nearby shopping options include Blue Ridge Mall, Sears, HomeGoods, T.J.Maxx, Ross Dress for Less, and JCPenney, offering a variety of apparel, home goods, and department store selections.
Where can I grab a coffee or a quick snack near this Post Office?
You can visit The Local Brew or Brew Ridge Deli nearby for coffee, smoothies, and delicatessen offerings before or after your visit.
Are there beauty or personal care stores near the USPS location?
Yes, nearby options include Ulta Beauty, Hair Rouge, TV Nails, Bath & Body Works, and Cost Cutters for hair, nails, and beauty supplies.
How can nearby stores like GameStop or Claire's enhance my visit to the USPS?
While visiting the Post Office, you can shop at GameStop for video games or Claire's for fashion accessories and piercings, making it convenient to combine errands and shopping in the area.