The UPS Store

4.3
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4054 in Hendersonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Harris Teeter Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
638 Spartanburg Hwy, Hendersonville, NC
28792, United States

Hours

Reviews

4.3
121 reviews
5 stars
95
4 stars
4
3 stars
0
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service, especially for tasks like Amazon returns and notarizations.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees and issues with accountability.

Pricing Concerns

Several customers expressed dissatisfaction with perceived high prices for services and packaging.

Store Environment

The store was described as busy and sometimes crowded, but generally well-managed and organized.
  • JJ
    Jp
    Dec 29, 2025
    2.0
    I went to certify mailed a legal document and they said I didn’t need to mail it certified mail it but I had to basically talk her into getting her to certify mail my legal documents.
  • LM
    Liz M
    Dec 4, 2025
    5.0
    They are fast and professional
  • II
    III
    Nov 15, 2025
    1.0
    I went to The UPS Store to drop off a pair of broken earbuds that needed to be shipped for repair. They boxed them up, printed the label I emailed over, and took the package. Then they lost it. Their first move was to blame UPS, but UPS emphatically denies ever picking it up. The store manager made zero effort to investigate. No checking the video. No verifying the pickup log. No accountability whatsoever. Just deflection. I wouldn’t trust this UPS Store with anything more important than junk mail. If you need to ship something valuable or time-sensitive, go to a different UPS Store or another shipping location entirely. This place treats customer property and basic responsibility like optional chores.
  • SS
    Sissy Signorile
    Oct 11, 2025
    5.0
    I have used UPS Stores for years. The Hendersonville NC Store exceeds any precious experience I have had by far. First, the employees are happy. No one feels like an inconvenience. They go out of their way to help the customers get the best service possible. I am very impressed.
  • KM
    Kyle Martin
    Oct 6, 2025
    5.0
    Friendly service all around. Went above and beyond after Hurricane Helene.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Hendersonville?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.