United States Postal Service

1.7
140 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 133 US Highway 70 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
133 US Highway 70 W, Havelock, NC
28532, United States

Hours

Reviews

1.7
140 reviews
5 stars
21
4 stars
2
3 stars
5
2 stars
3
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and professionalism.

Delivery Issues

Customers frequently report problems with mail delivery, including packages marked as delivered but not received, and delays in mail processing.

Staff Competence

Several reviews mention staff incompetence in handling packages and providing accurate information, leading to confusion and dissatisfaction among customers.

Positive Experiences

A small number of customers noted positive interactions with specific staff members, indicating that experiences can vary, but these are overshadowed by negative feedback.

Accessibility

Customers express frustration with the inability to reach the post office by phone, often encountering a busy signal, which complicates communication.
  • NR
    Nikki Riggs
    Nov 17, 2025
    4.0
    Ive never had issues with this post office, I've never experienced what the negative reviews claim. I have had issues with my home mail being damaged because of the way they cram it in my mailbox.
  • TF
    Talyon Fredenberg
    Oct 6, 2025
    1.0
    Mail is always late and the office and mailcarriers don't give a damn.they ship your mail and say I had a enough time to work already and go home Havelock NC
  • JA
    Joann Allison
    Dec 6, 2022
    1.0
    If I could give 0 stars I definitely would. They have the most rudest and meanest workers there. You know it's awful when another customer comes up to you and tells you they've had bad experices with the same worker. I have never been to a Postal service as mean and unprofessional as this place. Save yourself the hassle and go out of town.
  • DW
    Dustin Wenk
    Dec 15, 2018
    4.0
    Really don’t understand where the negative comments are coming from. This is your regular, everyday post office. Very professional and open 24/7 for P.O. Boxes. Losing a star because they aren’t open for very long on Saturday.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.