United States Postal Service

1.7
140 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 133 US Highway 70 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
133 US Highway 70 W, Havelock, NC
28532, United States

Hours

Reviews

1.7
140 reviews
5 stars
21
4 stars
2
3 stars
5
2 stars
3
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely rude and unhelpful staff, with many customers expressing frustration over their treatment.

Delivery Issues

Customers frequently report problems with delayed or misdelivered packages, leading to dissatisfaction with the postal service.

Inconsistent Experiences

While some customers mention positive interactions with certain staff members, the overall sentiment leans heavily towards negative experiences.

Communication Problems

Many customers complain about the inability to reach the post office by phone, often encountering busy signals.

Professionalism

Several reviews indicate a lack of professionalism among employees, with complaints about their attitudes and handling of customer inquiries.
  • NR
    Nikki Riggs
    Nov 17, 2025
    4.0
    Ive never had issues with this post office, I've never experienced what the negative reviews claim. I have had issues with my home mail being damaged because of the way they cram it in my mailbox.
  • TF
    Talyon Fredenberg
    Oct 6, 2025
    1.0
    Mail is always late and the office and mailcarriers don't give a damn.they ship your mail and say I had a enough time to work already and go home Havelock NC
  • LL
    Lucid
    Jul 8, 2025
    1.0
    Wouldn’t even give 1 star, tried to get a key for my post box and they couldn’t give me the box number right or just couldn’t give me the right key. Waited the 24hrs as they asked. Nada 48hr update: still not fixed had to go in. The guy at the counter said “it will be fixed first thing in the morning.” 72hr update: 10am and still nothing, still nothing. I need to get my mail if my bills are late one reason or another I will find a way to hold these people responsible for their lack of responsibility.
  • AB
    Alonzo Becker
    Jun 21, 2025
    1.0
    Literally worst usps in the country. My package been sitting there for two days processing. Im only a hour away i should have been had it. Smh
  • CJ
    Caity Johnson
    May 31, 2025
    5.0
    Ed was such a great help when I was so lost and confused on how to send my husband a package overseas.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.