The UPS Store

3.6
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7152 in Hampstead offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Arboretum At Surf City.

Details

  • DeliveryNot available

Location

The UPS Store
2761 NC Hwy 210 E, Hampstead, NC
28443, United States

Hours

Reviews

3.6
121 reviews
5 stars
76
4 stars
3
3 stars
2
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick and efficient service, although there are complaints about delays and unorganized processes.

Staff Attitude

While some employees are noted for their kindness and helpfulness, others, particularly Carlos, have received multiple complaints for being rude and unprofessional.

Notary Services

There are significant complaints regarding the reliability of notary services, with reports of notaries being unavailable or unprofessional.

Store Management

Several reviews indicate issues with management, including unprofessional behavior and lack of accountability for staff actions.
  • KB
    Kim B
    1 day ago
    1.0
    I’ve used this location for Amazon returns in the past however when I went to ship a large fragile package to California I was treated as if I was a huge inconvenience. Was struggling to get the package in the door & no help or multiple shipping options given. Staff member was polite to the gentleman behind me but I was treated like a nuisance. Should’ve used a different shipper— very concerned this will not make it across the country undamaged.
  • JM
    Joyce Madonna
    2 days ago
    1.0
    The rudest customer service man i have ever run into to anywhere! Literally yelled @ me as I exited the store. Im 80 years old too!! Belittled me, was nasty & rude two times now that I was in this store. I have my own business & get UPS labels w my assignments; he asked why I don't get the shipping envelopes w my documents!!! I said this is a UPS store, you should provide UPS envelopes for customers! He said " You should have your own"!!! Ha ha A real jerk! It's a rural community so I would have to go 60 miles roundtrip to another one!!! Rude crude & socially unacceptable!!
  • GC
    Glenda Cotten
    Dec 17, 2025
    1.0
    Horrible experience. Employee Ivy (store 7152) was the rudest most unprofessional person I have ever dealt with in my entire life. Excessive charge for an envelope and employees acted like the customers were an inconvenience to them. POOR CUSTOMER SERVICE
  • GW
    Gabby Wells
    Dec 10, 2025
    1.0
    Very poor customer service and unorganized
  • DF
    Deaje Foskey
    Dec 5, 2025
    5.0
    You can tell people who care work here. I have been a customer for a year & continue to see it grow. They got a good system to keep things fast & easy. Thank you UPS!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hampstead offer?

The UPS Store in Hampstead offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.