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The UPS Store

3.6
(124 reviews)

Business Details

2761 NC Hwy 210 E, Hampstead, NC
28443, United States
(910) 803-7002
https://locations.theupsstore.com/nc/hampstead/2761-nc-hwy-210-e

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7152 in Hampstead offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Arboretum At Surf City.

Details

  • DeliveryNot available

Location

The UPS Store
2761 NC Hwy 210 E, Hampstead, NC
28443, United States

Hours

Reviews

3.6
124 reviews
5 stars
78
4 stars
3
3 stars
2
2 stars
3
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Staff Attitude

Several reviews highlight negative experiences with staff attitudes, including rudeness and lack of professionalism, particularly from specific employees.

Efficiency

While some customers report quick and efficient service, others experienced delays and unhelpful interactions, particularly during busy times.

Notary Services

Multiple reviews express dissatisfaction with the notary services, citing unavailability and poor handling of notarization tasks.

Positive Experiences

Despite the negative feedback, many customers also report positive experiences, praising specific employees for their kindness and willingness to help.
  • EE
    Elizabeth E
    Feb 22, 2026
    1.0
    Avoid this location at all costs. I have given them way too many chances to redeem themselves, but every single employee I have ever encountered makes it very clear they would rather be doing literally anything else than helping you. I think they take joy in embarrassing you in front of a line of people. Go to Ship On Site around the corner where they are consistently kind, professional, and welcoming (also has notary services).
  • CC
    Cathy
    Feb 17, 2026
    5.0
    I want to give Ivy a huge shout out. She helped me with my return when nobody else could and got my label printed. Thank you for your kind heart and patience Mrs ivy.
  • PC
    Patra Cianciolo
    Jan 29, 2026
    5.0
    Always professional, quick and efficient
  • KB
    Kim B
    Jan 11, 2026
    1.0
    I’ve used this location for Amazon returns in the past however when I went to ship a large fragile package to California I was treated as if I was a huge inconvenience. Was struggling to get the package in the door & no help or multiple shipping options given. Staff member was polite to the gentleman behind me but I was treated like a nuisance. Should’ve used a different shipper— very concerned this will not make it across the country undamaged.
  • JM
    Joyce Madonna
    Jan 10, 2026
    1.0
    The rudest customer service man i have ever run into to anywhere! Literally yelled @ me as I exited the store. Im 80 years old too!! Belittled me, was nasty & rude two times now that I was in this store. I have my own business & get UPS labels w my assignments; he asked why I don't get the shipping envelopes w my documents!!! I said this is a UPS store, you should provide UPS envelopes for customers! He said " You should have your own"!!! Ha ha A real jerk! It's a rural community so I would have to go 60 miles roundtrip to another one!!! Rude crude & socially unacceptable!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hampstead offer?

The UPS Store in Hampstead offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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