United States Postal Service

1.6
248 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2728 S Memorial Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2728 S Memorial Dr, Greenville, NC
27834, United States

Hours

Reviews

1.6
248 reviews
5 stars
31
4 stars
5
3 stars
2
2 stars
16
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning negative experiences with attitudes from clerks.

Delivery Issues

Frequent complaints about packages being marked as delivered but not received, along with inconsistent mail delivery.

Professionalism

Numerous reviews highlighted a lack of professionalism among staff, with some customers feeling that employees did not care about their jobs.

Mixed Experiences

While some customers had positive interactions with specific employees, the overall sentiment leaned towards dissatisfaction with service.

Communication Problems

Customers expressed frustration over difficulties in reaching the post office by phone and receiving timely updates about their packages.
  • EJ
    Emily Jones
    Nov 8, 2025
    1.0
    I dropped off mail for residents that no longer live at the address. The lady at the counter told me I have to go to the Farmville location. I work, Farmville has limited hours and isn't open on Saturdays, and I'm trying to do a nice thing. I told her it just needs to get returned to sender. And she told me she was just going to throw it in the trash. Is that even legal?? What is actually wrong with the people who work at this location?!
  • RH
    Ramona Brewington Hare
    Oct 18, 2025
    1.0
    Very loud talking and laughing comes from the back. It sounds like workers are having a party. I went to complain because I could not even talk to my friend and it took a manager 28 minutes to come talk to me. When I told her the workers should have fun but they are extremely loud. She responded that they are robots and seem not to really care. Very unprofessional location.
  • OA
    Olivia anderson
    Sep 30, 2025
    1.0
    The worst staff the lady had an attitude with me and everyone before then , they need to be fired and not to mention it was two lady’s who had an attitude
  • ST
    Scott Tilley
    Sep 29, 2025
    5.0
    Visited today. Plenty parking. Staff was professional and courteous
  • EC
    Esther Clark
    Jul 11, 2025
    1.0
    Can’t even get them on the phone. Mail Carrier lies about where they delivered packed and never delivered my package

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.