Brand Certified
United States Postal Service
1.7(250 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2728 S Memorial Dr, Greenville, NC
27834, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2728 S Memorial Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
250 reviews
5 stars
32
4 stars
5
3 stars2
2 stars
16
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and care.
Delivery Issues
Frequent complaints about lost packages, delayed deliveries, and misdelivered mail were noted, indicating significant operational problems.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with service quality.
Communication Problems
Customers expressed frustration over the inability to reach staff by phone and the lack of timely responses to inquiries.
- RRRobert RodriquezFeb 26, 20261.0This is the worst service and rude people i have ever dealt with packages are always delayed mail is delivered to wrong box daily atleat 3 times a week report a problem and nothing is done about it the same people are still there doing the same poor job. They need to fire all of them and start with a new staff. Avoid this place when there is a concern cause they qont fix it
- LPLauren PriceJan 14, 20265.0All of the employees I have encountered at this location are helpful, knowledgeable and usually kind. Haha. I cant imagine what they go through but as someone who is in there regularly for basic services, I dont understand all of the negative reviews for this location.
- SMShannon MelcherJan 12, 20261.0This is my first negative review I've ever written but it needs to be said by the terrible service that I received here. I am in the process of moving and the worker who's window I received saw that I had a larger package and immediately met me with the worst attitude and tried to find any reason not to help me. Before taking any measurements, she tells me that they don't accept large packages anymore. I let her know that just 30 minutes prior to arriving at this location, I had went to the Winterville location and dropped off 15 boxes of the same size and larger. Having awareness that the Winterville location is smaller with less equipment and employees, I drove out of my way to bring the few remaining boxes to the Greenville location. The worker says "well this is the Greenville post office" and that she "didn't start working at the post office yesterday". This was a standard Lowes box and I have been shipping packages of this size with pre-paid labels for years with 0 issues. After taking measurements, she tells me that I would have to pay an extra $235 to ship this 1 box. Of course, I declined to her delight. I have never received worse service than at this location and it's a classic case of workers not wanting to do their job and serve others. I took the boxes to the Winterville location the next day where the workers served me with a positive attitude and 0 issues.
- EJEmily JonesNov 8, 20251.0I dropped off mail for residents that no longer live at the address. The lady at the counter told me I have to go to the Farmville location. I work, Farmville has limited hours and isn't open on Saturdays, and I'm trying to do a nice thing. I told her it just needs to get returned to sender. And she told me she was just going to throw it in the trash. Is that even legal?? What is actually wrong with the people who work at this location?!
- RHRamona Brewington HareOct 18, 20251.0Very loud talking and laughing comes from the back. It sounds like workers are having a party. I went to complain because I could not even talk to my friend and it took a manager 28 minutes to come talk to me. When I told her the workers should have fun but they are extremely loud. She responded that they are robots and seem not to really care. Very unprofessional location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2728 S Memorial Dr?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2728 S Memorial Dr?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays and major holidays.
Can I rent a PO Box online and access it at this Post Office?
Yes, you can reserve a PO Box online and access most Post Office lobbies 24/7 for your box, though hours may vary by location.
What is the fee for a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
Are Post Office boxes accessible after normal lobby hours here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary; check with this Post Office for details.
What nearby post office locations can I visit apart from this USPS location?
Nearby you can find the South Memorial Post Office which also has library services and US Post Office locations that might offer additional options.
What automotive services are available near the Post Office at 2728 S Memorial Dr?
Nearby automotive services include Star 1 Car Care Center, Jones Auto Repair, and Discount Auto Inc. which offer repair and car sales.
Are there convenient places to visit nearby before or after mailing at the Post Office?
Yes, nearby attractions include Meridian Park for relaxation, Camelot Inn for accommodations, and various car wash services like Whistle Express Car Wash for vehicle care.
Brand Certified Facts from United States Postal Service
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