The UPS Store

3.6
150 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2532 in Greenville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At Intersection Of Charles Blvd & Greenville Blvd, Near Ecu Football Stadium And Mall.

Details

  • DeliveryNot available

Location

The UPS Store
740 Greenville Blvd, Greenville, NC
27858, United States

Hours

Reviews

3.6
150 reviews
5 stars
90
4 stars
7
3 stars
4
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise the friendly and helpful service from certain employees like Sierra, others report rude and unprofessional behavior from some staff members.

Efficiency

Customers appreciate the quick service and minimal wait times, although there are reports of inconsistent experiences during busy periods.

Management Issues

Several reviews highlight concerns about management practices, including poor employee treatment and lack of accountability for mistakes.

Pricing Concerns

Customers express frustration over perceived high fees and additional charges for services, leading to feelings of being overcharged.

Store Environment

While some customers find the store clean and well-organized, others mention issues such as uncomfortable temperatures and unprofessional behavior from staff.
  • HB
    Hampton Barnes
    Nov 10, 2025
    1.0
    Immediately “lost” my package FIFTEEN minutes after I dropped it off. Said it was already shipped, even though I’m sitting here looking at the UPS truck that hasn’t left since I got here. They now tell me I have to contact UPS headquarters and wait weeks to MAYBE get my package and pay all the fees. Absolutely ridiculous. The carelessness and stupidity used here is far among anything I’ve ever seen.
  • MW
    Michael Watterson
    Oct 29, 2025
    5.0
    The staff members at the UPS store on Greenville Blvd were so friendly, professional and knowledgeable! I definitely recommend them to everyone.
  • SH
    Sarah H
    Oct 21, 2025
    1.0
    didn’t catch the workers name, blonde hair/bangs tho. went in to ship a package out and saw her on her phone giggling while there was a customer standing behind the desk waiting for her help. told her i needed it shipped out and as she spoke to me she wasn’t the friendliest as i felt she gave a little attitude. honestly she looked miserable and like she didn’t wanna be there nor wanted to help anyone. if u don’t like ur job, quit. no need to be rude and un attending to customers.
  • DS
    Daniel Sanchez
    Oct 13, 2025
    5.0
    Tiffany and Sierra are super helpful and verbally friendly and professional. They go the extra mile to assist in any way possible. Store is clean and most of the time the wait time is zero min.
  • LJ
    Louis Jordan
    Sep 23, 2025
    5.0
    The team at this UPS Store is incredible! The DMV tried to mire me down with their make-up-the-rules-as-we-go tactics. But the hurdles were no match for the notary team at this UPS Store!!! Thank you all so much for your help!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Greenville offer?

The UPS Store #2532 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, Passport/Photo ID services, and small business services.