Visit FedEx Ship Center in Greenville, NC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported packages being delivered to the wrong address or not delivered at all, often with no clear communication from FedEx.
Customer Service
Many reviews highlighted poor customer service experiences, including difficulty reaching local representatives and unhelpful responses from the 1-800 number.
Employee Attitude
Several customers mentioned rude or unprofessional behavior from staff members at the location.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and excellent service.
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Rodney Troup
6 days ago
1.0
We received notification the package was out for delivery. Later received notification the driver tried to deliver but Noone was home and a delivery tag was placed on door. No delivery attempt to our address and no tag on doors. A picture was posted on the delivery attempt message and it was blurry and look like nothing around our house. Tried to call FEDEX in Greenville and the 800 number goes to other places in the United States and cannot get Greenville FEDEX on the phone.
JM
James Matias
Dec 31, 2025
1.0
The lady with short blond hair and glasses is so rude every time I go there she has a attitude. Told manager twice and nothing done.
BW
Bethany Weberg
Dec 13, 2025
1.0
After calling customer service tonight because my package was “attempted” to be delivered (it wasn’t) I was assured they were tracking the delivery truck and it would be delivered this evening. It has now been updated to state that my package is at the FedEx facility. FedEx has the absolute worst customer service I have ever experienced. If this particular company offered shipping other than FedEx I would happily pay more to have USPS or UPS deliver my packages. At least then I might actually get them.
KK
Keira
Dec 11, 2025
2.0
Delivered a LIVE ANIMAL to this address for my customer to pickup and they wouldn’t give it to him. The name on the box was different from his ID he explained why yet they still didn’t give him the package. I had to call costumer service bc I couldn’t get in contact with that FedEx! They told me to write an email saying I authorized him to pick it up and they said the email was fake. The last resort was to show conversation of the purchase AND shipping information which he previously provided.
I seriously recommend bringing backup information to pickup any live animals you have to pickup from this address! At mine all I have to do is show them the tracking number and tell them my name.. i know this isn’t with all FedEx hubs but seriously? If the reptile was left overnight because these people didn’t want to give him the box the reptile could have died and that would have left a BIG mark on their side.
BG
Bob Grillo
Nov 22, 2025
1.0
On 11/21/25 tracking 487679199023 Delivery included 2 other pkgs as well. Delivery included insulin, delivery was NOT made to front door! All 3 pkgs were dropped off in yard. The driver that did this sd be fired immediately bc he is a disgraceful moron