United States Postal Service

1.9
136 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1585 Yanceyville St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1585 Yanceyville St, Greensboro, NC
27405, United States

Hours

Reviews

1.9
136 reviews
5 stars
24
4 stars
3
3 stars
5
2 stars
4
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive of customer concerns.

Delivery Issues

Many customers reported significant problems with mail and package deliveries, including misdeliveries, lost packages, and delays.

Operational Efficiency

Customers expressed frustration with long wait times, understaffing, and inconsistent service hours, leading to a lack of trust in the facility.

Positive Staff Interactions

Despite the negative feedback, some customers noted positive experiences with specific staff members who were helpful and courteous.
  • TK
    Troy Katsos
    Jan 6, 2026
    1.0
    The worst post office. You will never get your mail. All of your deliveries will say attempted, and they did not. They just return to sender. They could care less about your time and money. And to top it off, the manager can serve the zestiest attitude with complete apathy to your concern. #1 reason to avoid moving to 27405
  • SL
    Shelley Lawson
    Dec 18, 2025
    1.0
    Very poor customer service!! They are rude and it isn't necessary.
  • SP
    Sherry Phillips-Crumedy
    Nov 14, 2025
    1.0
    My sister sent me mail from NJ a month ago and I haven't received it yet 🙃 It's not the first time either 😔
  • MM
    Mike
    Nov 13, 2025
    5.0
    Had to verify Dad's identity for Social Security website login - was quick and easy.
  • TJ
    Thomas Jason
    Sep 27, 2025
    5.0
    Here almost every week to ship packages been going for almost a month and enjoy the service one of the best you can ask for. They do the best they can and thats much appreciated

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.