United States Postal Service

2.0
117 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2300 Soabar St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2300 Soabar St, Greensboro, NC
27406, United States

Hours

Reviews

2.0
117 reviews
5 stars
25
4 stars
3
3 stars
2
2 stars
4
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over disrespectful interactions.

Mail Delivery Issues

Customers frequently reported problems with mail not being delivered, packages going missing, and incorrect deliveries.

Accountability

There were calls for better accountability and management at the location, with some employees being described as incompetent.

Long Wait Times

Several reviews mentioned long wait times and slow service, contributing to a negative customer experience.

Inconsistent Service Quality

While some customers praised individual employees for their helpfulness, many others reported consistently poor service across the board.
  • LS
    Laquita Sims
    Oct 17, 2025
    1.0
    The people at this location are rude it’s a mailman that delivers on South and Ashe St. that if he don’t like you he’ll keep your mail on his truck personally they refuse to give his information to give to a manager above their heads I get notifications of the mail I receive before or when the person send it he has said out his own mouth that he has kept my mail in his truck bc of his own reasons and there’s mail I know that have been mailed bc the person knew of my mailman situation so the SOCIAL WORKER told me and showed me he mailed it I haven’t received it even got and known of mail being sent and didn’t receive it till months later unless it was a package I could track I’ve also been to the office to personally get help and watched a worker be disrespectful to a customer but it’s one black lady short haircut very respectful tho lady even called AFTER my post OVER TALKING me as I RESPECTFULLY said Yes and No ma’am trying to inform her SPECIFICS it’s sad when they didn’t even answer when I called at 3:57p BEFORE I made this post but AFTER post I got a call
  • OA
    Oh I'm Paying Attention
    Oct 11, 2025
    1.0
    Hello, I've been having such a hard time with the Post Office, off gate some mail has been stolen or put in the wrong box because my mail constantly goes to other peoples boxes and when I find out it's weeks or months later or just an issue where I know I'm supposed to recieve this or that. Well, with that being said, I'm being looked at as a suspect, and it's sickening me and my family. What do I want to take? I'm a plus-size woman. Am I gonna run and take WHAT mail or box? NO.. IS IT BECAUSE OF MY COLOR? IS IT BECAUSE OF THE WAY I OR WE'RE DRESSED/CARRY OURSELVES? I/WE ARE BEING DISCRIMINATED AGAINST. I'M CONSTANTLY FOLLOWED. MY ACCOUNTS ARE HACKED/PHONES/HOME HAS CAMERAS. I WANT TO KNOW WHAT ARE WE DOING? I'VE CONTACTED THE POLICE SO MANY TIMES AND THEY WON'T EVEN MAKE A REPORT. IT'S SOMETHING GOING ON, IF I OR SOMETHING HAPPENS TO MY FAMILY. HERE IS WHY. Remember I have a camera too. So if anyone suspects that mail is being stolen, report/show that face and don't lie on people. Just because someone rides or goes through a neighborhood, they may be lost or working!! Honest pay. Ok.. just because you see someone spending or dining, it could be a gift. Now go ahead and quit counting peoples pockets and looking on the plate! Bye
  • MM
    M
    Sep 11, 2025
    1.0
    IVE NEVER IN MY LIFE ENCOUNTERED SUCH BLATANT DISRESPECT FOR NO REASON! I CAME IN HERE TODAY PLANNING TO SIMPLY BUY 2 STAMPS AND AN ENVELOPE AND TO HEAD OUT THE DOOR BUT INSTEAD THE BLACK MAN THAT WORKS THERE INSISTED ON MAKING THINGS HARD FOR ME WHEN I ASKED THE WOMAN THERE COULD I PURCHASE THESE ITEMS. HE KEPT MENTIONING THINGS LIKE “WE WOULD HAVE TO WEIGH IT” “YOU ARE WASTING MONEY” “GO TO YOUR CAR AND GET THE ITEM” etc etc WHEN I HAD ALREADY INFORMED THEM, NOT THAT HE DESERVED ANY EXPLANATION, THAT I WASNT SENDING ANYTHING OFF RIGHT NOW AND THAT I WAS JUST BUYING IT FOR FUTURE REFERENCE WHEN I GO TO ANOTHER POSTAL OFFICE”. I DONT KNOW WHAT THAT MAN PROBLEM WAS OR WHAT HE HAS GOING ON AT HOME BUT HE NEEDS HELP AND ATTENTION AND THAT I WAS NOT GOING TO GIVE HIM. I JUST CONTINUED ASKING TO BUY THE ENVELOPE AND STAMPS UNTIL THE LADY FINALLY DID IT AND DIDNT ENTERTAIN HIS MESS! SMH HORRIBLE. PEOPLE LIKE THAT HELP PERPETUATE THE STEREOTYPE THAT OUR PEOPLE ARE “ANGRY”. ITS LIKE THE MOMENT I CAME IN THERE THE ENERGY WAS OFF AND I LITERALLY DID NOTHING BUT ASK TO BUY AN ENVELOPE AND STAMPS SMDH
  • KK
    Katrina
    Aug 1, 2025
    2.0
    After visiting this location a year later, I've determined that there needs to be more accountability at this location. Some workers are meant to be in the back only. Customer service is actually a skill that not everyone can apply.
  • KW
    Kathy Ward
    Jun 28, 2025
    1.0
    They don't supervise their mail deliveries. For past month I don't receive mail when I am supposed to. He just goes flying by. Worse service ever

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.