Brand Certified
United States Postal Service
2.0(122 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2300 Soabar St, Greensboro, NC
27406, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2300 Soabar St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
122 reviews
5 stars
27
4 stars
3
3 stars
2
2 stars
4
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and dismissive behavior from staff, leading to a negative customer experience.
Delivery Issues
Many customers reported problems with mail and package deliveries, including lost items and incorrect deliveries.
Communication Problems
Customers expressed frustration over the inability to contact the post office, with many stating that phone calls went unanswered or were met with rudeness.
Inconsistency in Service
While some customers had positive experiences with specific employees, the overall service quality was inconsistent, with many reporting chaotic and unprofessional interactions.
- KHKeith Hunt5 days ago1.0Spoke to the rudest lady in the history of customer service. I called regarding my mailbox key, which was already paid for and supposed to be dropped off to property management within 10 days. It’s been well over 10 days and there is important mail that I need to retrieve. I went to the post office on two occasions and the excuse was that there is only one person making the keys for the whole Southside of Greensboro and that we have to wait because he was out for a few days. I called today because I have an important package that I thought would be delivered to the door, but was ultimately put in the mailbox. The rude lady was combative from the time she answered the phone. Never even gave me her name. She became defensive when I used the word excuse to describe their lack of keeping word. After the services were paid for in advance. She ultimately resorted to teasing and rationalizing, in a very provoking manner. Whoever you are lady, stop bringing your problems to work and I wish you nothing but good karma and fortune. A little professionalism would for sure help attract those benevolent energies. #godspeed
- MHMay HairstonFeb 5, 20261.0No way of getting in contact. Have not received mail in 3 days. I’m hoping I can get the mail today since I’m home. Going to try to catch him before he drives off.
- RVRB VelFeb 4, 20261.0The USPS office I went to has some of the worst customer service I’ve ever experienced. The employees were rude, dismissive, and acted like helping customers was some kind of personal inconvenience. No one explained anything, no one tried to help, and when I asked a simple question I was met with attitude and eye rolling instead of answers. The whole experience felt unprofessional and chaotic. Staff clearly didn’t care, and it showed. If you don’t want to deal with customers, maybe don’t work a customer facing job.
- LLlittle1shotJan 22, 20265.0Great service. Cashiers are great.
- AYAllison YoungJan 4, 20261.0The people working the counter are excessively rude. I did not feel comfortable asking questions, there wasnt even a line so there was no reason to be rushed the way I was. I ESPECIALLY take issue with how the people working reached over and checked the client review button before I could even READ it. That was unprofessional.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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