Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5704 W Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
166 reviews
5 stars
65
4 stars
9
3 stars
7
2 stars
4
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some employees praised for their friendliness and helpfulness, while others are described as rude and unprofessional.
Staffing Issues
Many reviews mention long wait times and inadequate staffing, particularly during busy hours, leading to frustration among customers.
Delivery Problems
Numerous complaints highlight issues with package delivery, including delays, misdeliveries, and lack of communication regarding lost packages.
Mixed Experiences
While some customers report positive interactions and efficient service, others express dissatisfaction with the overall service quality and management of the post office.
Facility Conditions
Several reviews mention uncomfortable working conditions for staff, such as inadequate air conditioning, which may affect service quality.
- BRBreeanna RasoolOct 6, 20251.0These wait times are getting out of hand with only 1 staff at the front desk. This is a miserable experience every time.
- VIvictor weaver IISep 30, 20251.0Don't try calling.....
- CSChris SSep 2, 20255.0There was a really long line when I got there and only one employee. She was fast and finally a 2nd showed up. Not so friendly but got the line moving. I understand LOL
- AGAllison GeeAug 29, 20251.0The most miserable, unpleasant woman who works here will keep me from coming to this location again. Terrible customer service!
- BDBelal DahabrehAug 23, 20255.0I want to give a big thank you to Danielle and Tanya at USPS. They are always so kind, professional, and helpful every time I stop by. They go above and beyond to make sure everything is handled smoothly, and their friendly attitude really makes a difference. It’s not often you come across people who truly care about their work and the people they serve, but Danielle and Tanya are perfect examples of that. Excellent service every time!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 5704 W Market St?
This location offers services including mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices accept first-time U.S. passport applications and some also provide passport photo services. You need to complete and print your passport application before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require an appointment through the online scheduler, though limited walk-in hours are available at some locations.
How much does it cost to get a passport photo at this location?
The fee for a passport photo at USPS is $15.
Are PO Boxes available at this Post Office, and how can I get one?
Yes, you can apply for a PO Box online or in person at this location by providing two valid IDs and your completed application. You can start online at USPS's website.
Can I access my PO Box at the Post Office after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specific times.
What are the operating hours for the United States Postal Service at 5704 W Market St?
The Post Office is open Monday through Friday from 9:30 AM to 5:00 PM, Saturday from 9:30 AM to 12:30 PM, and is closed on Sundays and certain holidays.
Are there other postal facilities near the United States Postal Service at 5704 W Market St?
Yes, nearby postal facilities include a US Post Office and a USPS Collection Point, which can be convenient for additional mail or package services.
What nearby food options are available if I visit the Post Office at 5704 W Market St?
Nearby eateries include Maxie B's bakery, Mi Sazon “Guisados” Mexican restaurant, City Dragon Chinese restaurant, Palermo Pizza, and Subway, offering various dining choices before or after your visit.
Are there any fitness or wellness facilities close to the United States Postal Service at 5704 W Market St?
Yes, local wellness options nearby include Fitness Zone gym, No Gear Fitness sports venue, Hope Full Counseling, and several beauty salons like Hair Art and Nails For You.