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Brand Certified

United States Postal Service

2.9
(175 reviews)

Business Details

5704 W Market St, Greensboro, NC
27409, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5704 W Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5704 W Market St, Greensboro, NC
27409, United States

Hours

Reviews

2.9
175 reviews
5 stars
69
4 stars
11
3 stars
7
2 stars
4
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.

Long Wait Times

Numerous reviews mentioned long lines and slow service, often with only one employee available to assist customers.

Mixed Experiences

While some customers praised specific employees for their helpfulness and friendliness, others had negative experiences that overshadowed their visits.

Delivery Issues

Several customers expressed frustration with lost or delayed packages, as well as problems with package tracking and delivery accuracy.

Communication Problems

Customers frequently noted difficulties in reaching the post office by phone, with many stating that calls went unanswered.
  • HO
    Henry Ofori
    1 day ago
    4.0
    Good for shipping, postage with more support to move on with gifts or delivery made to family and friends in different states or countries for good safety purposes
  • MB
    Melody Bishop
    6 days ago
    4.0
    Rushed and she didn't offer options for my package. Ended up having to re-do my transaction. Certified mail requiring a signature from the recipient is no longer reliable. You pay more for it but you may not get the signature or any notification that the package has gotten to the destination.
  • RS
    Rabbi J. Smith
    Jan 16, 2026
    1.0
    Nobody won’t answer the phone
  • DM
    Donna Marine
    Dec 30, 2025
    5.0
    Great!
  • KK
    King Kelley
    Dec 15, 2025
    5.0
    Fast service during slow times. Friendly staff. Been coming here for 15 years.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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