The UPS Store

3.5
126 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2957 in Greensboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Elm Village/North Elm Street.

Details

  • DeliveryNot available

Location

The UPS Store
415 Pisgah Church Rd, Greensboro, NC
27455, United States

Hours

Reviews

3.5
126 reviews
5 stars
72
4 stars
4
3 stars
5
2 stars
4
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff while others report rudeness and unprofessional behavior.

Staff Performance

Several customers highlighted individual staff members for their exceptional service, but there are numerous complaints about staff attitudes and efficiency.

Pricing Issues

Customers expressed dissatisfaction with high prices for services like printing and shipping, feeling they are overcharged compared to competitors.

Operational Challenges

There are frequent complaints about long wait times, poor phone service, and inconsistent store hours, leading to frustration among customers.

Cleanliness and Environment

The store is generally noted for being clean, but some reviews mention unprofessional behavior and a negative atmosphere among staff.
  • LB
    Lashonda B.
    Jan 5, 2026
    1.0
    The new girls that are there is very messy, rude and gossip about the customers and laugh in people faces. Totally unacceptable!! CUSTOMER SERVICE IS HORRIBLE!!
  • ZH
    Zamiyiah Holt
    Nov 22, 2025
    5.0
    I had the pleasure of working with the worker named Daisyia she did tell me she was still kind of new but she did an amazing job. She was the only one working this morning and still managed to keep a steady pace and a smile on her face while doing it. She definitely deserves a raise but overall 10/10 I will definitely use this store more often.
  • LL
    Laura Linder
    Nov 8, 2025
    5.0
    Beware! Copies are 50 cents each! Nevertheless, I love this store and the staff. They have always been patient and helpful. But, seriously. 50 cents?! I hope management reads this and lowers the price.
  • KH
    Kayla Harris
    Oct 30, 2025
    5.0
    Had the pleasure of being helped by these ladies today. Everyone was so friendly and helpful. I will be back at this location Leslie, Amber and Angel were great!
  • MZ
    Martin Zelder
    Oct 27, 2025
    1.0
    The staff was extremely rude, did not listen to the simple request I made, and then snapped at me when I tried to clarify what services I was seeking. There was a truly nasty attitude. If the staff at this store was treated in the way that they treated me in any commercial or social situation, I would imagine that they would be outraged. I will NEVER visit this store again. (I had never visited this UPS outlet before today, having only gone to the UPS on Battleground many times before, where I was always treated decently and humanely.) If there is anyone in a managerial position who reads this, you should clean house. (By the way, there was also a baby in a stroller behind the counter being attended to by a staff member!)

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2957 in Greensboro offer?

The UPS Store #2957 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access among other business and mailing services.