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The UPS Store

3.4
(129 reviews)

Business Details

415 Pisgah Church Rd, Greensboro, NC
27455, United States
(336) 545-7997

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2957 in Greensboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Elm Village/North Elm Street.

Details

  • DeliveryNot available

Location

The UPS Store
415 Pisgah Church Rd, Greensboro, NC
27455, United States

Hours

Reviews

3.4
129 reviews
5 stars
72
4 stars
4
3 stars
5
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and poor attitudes.

Staff Performance

Certain employees, like Barisi and Mya, received high praise for their exceptional service, while others were noted for being unprofessional and dismissive.

Service Efficiency

Customers reported long wait times and inefficiencies, particularly during busy periods, with some expressing frustration over the lack of urgency from staff.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly for printing and shipping services, which some customers found to be excessively high.

Store Management

There are complaints about management and operational issues, including unresponsive phone lines and inadequate staffing during peak hours.
  • JT
    Jordan Thompson
    Feb 21, 2026
    1.0
    The light-skinned dude Josh is so rude and needs to be fired. He has a horrible attitude and no customer service skills whatsoever. When I went in to get documents printed he was so rude, smart mouth, arrogant and the absolute worse human being I have ever met. If it wasn't for my own patience I would have came across that counter because he is god awful. I have contacted corporate and he needs to be fired immediately!!!!
  • AB
    Alison B
    Feb 13, 2026
    1.0
    The manager is extremely rude and unhelpful. Need some training in customer service.
  • JJ
    Jose Jasso
    Feb 3, 2026
    1.0
    Worst service lazy workers
  • QD
    Quantia Darden
    Jan 18, 2026
    5.0
    I would like to take a moment to recognize Barisi and Mya for their outstanding customer service during my recent visit. I came in under a great deal of pressure and urgently needed assistance with multiple services, having documents notarized, copied, and faxed. From the moment Barisi began assisting me, she was kind, attentive, patient, and extremely knowledgeable. She took the time to ensure everything was completed correctly and went above and beyond by clearly explaining pricing and delivery options so there were no surprises. Her professionalism and genuine care made a stressful situation much easier to manage, and I truly felt valued as a customer. During my visit, I also witnessed a very challenging situation involving another customer who became irate and verbally aggressive toward Mya because they did not want to wait their turn. Despite being treated disrespectfully, Mya remained calm, composed, and professional, continuing to assist customers with grace. Barisi also stepped in appropriately, and together they handled the situation with remarkable poise and teamwork. It was refreshing and reassuring to see two employees maintain such a high level of professionalism under pressure. Their actions reflect positively on your company, and I genuinely believe Barisi and Mya are valuable assets to your team who deserve recognition. I truly hope management formally recognizes Barisi and Mya for their professionalism, teamwork, and dedication.This experience made my day, reinforced my trust in this location, and ensured that I will absolutely be returning in the future.
  • VS
    Val. Stephens
    Jan 18, 2026
    5.0
    Great Store and great customer service! Very Friendly employees.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2957 in Greensboro offer?

The UPS Store #2957 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access among other business and mailing services.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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