The UPS Store

4.3
160 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1973 in Greensboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Quaker Village Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5603 W Friendly Ave, Greensboro, NC
27410, United States

Hours

Reviews

4.3
160 reviews
5 stars
123
4 stars
6
3 stars
3
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Stephanie and Floyd.

Efficiency

Customers frequently noted the quick and efficient service, with many stating they were in and out in no time.

Mixed Experiences

While many reviews were positive, there were several complaints about rude employees and poor service during busy times.

Store Environment

Some customers mentioned the cramped space and long wait times, especially during peak hours.

Pricing Concerns

A few customers expressed dissatisfaction with the pricing for services, feeling it was too high compared to competitors.
  • SB
    Shirvenia Bostic
    5 days ago
    5.0
    Stefanie was great. Very helpful. Great customer service. Anything you need go to Stefanie.
  • FF
    Fulaa Fulaa
    Nov 5, 2025
    5.0
    I had a great experience with UPS! Everything went smoothly — fast service, well organized, and the worker there Stefanie working there was incredibly helpful and cheerful. She made the whole process easy and pleasant. Highly recommend this location!
  • SF
    Sarah Fogler
    Oct 31, 2025
    5.0
    I stop by the Ups store every now and then for Amazon returns and just wanted to give a quick shoutout to the amazing service here. Yesterday I saw a customer getting really upset and yelling at the worker, Aaliyah, and she handled it like a total pro. Super calm, kind, and still smiling while helping everyone in line. She also helped me figure out an issue with my Amazon label and I was able to come back today and get my return done with no problem. She seriously deserves a raise! I’ll definitely keep coming back here whenever I’m in town.
  • LE
    Lori Edwards
    Oct 29, 2025
    5.0
    Stephanie was very knowledgeable, helpful and friendly
  • LV
    Latoya Vines
    Oct 24, 2025
    5.0
    Stephanie deserves a raise! She knew exactly how to help me and stayed on the line until I had everything I needed.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1973 in Greensboro offer?

The UPS Store #1973 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.