The UPS Store

4.1
122 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1624 in Greensboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Adams Farm Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5710 West Gate City Blvd, Greensboro, NC
27407, United States

Hours

Reviews

4.1
122 reviews
5 stars
89
4 stars
6
3 stars
3
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Efficiency

Customers generally appreciated the quick service and short wait times, although some noted issues with staff handling busy periods.

Staff Knowledge

There are concerns about staff knowledge and training, with some customers reporting misinformation and a lack of helpfulness in resolving issues.

Location Issues

Some customers pointed out that the store's location information was incorrect, leading to confusion.

Pricing Transparency

Several reviews mentioned dissatisfaction with pricing practices, particularly regarding unexpected charges for services like printing and packaging.
  • HC
    Honorio Carbajal
    2 days ago
    5.0
    Super fast.
  • TR
    Troy Raynor
    Sep 7, 2025
    5.0
    Employees always seem engaged and ready to help. Even when busy the line moves quickly
  • LS
    Lenny S
    Jul 30, 2025
    1.0
    I came in to do an Amazon return and you can tell they hate doing Amazon returns. I walked in and said hello, D’Asia walked up, completely ignored my greeting and instantly grabbed the scanner to scan my item, that I didn’t even have out ready to scan. She was rude the entire process. Please do better on hiring individuals who like to deal with people all day.
  • EM
    Edgar McGee
    Jan 19, 2025
    3.0
    As with other reviewers, I am long term customer at this location. Most of the time I have gotten good service at this location. However, I recently brought in my flash drive to print a color document. I asked for a price list and was not given one. When asked if the copier had a USB port, I did not receive an answer. The color copies ended up costing me nearly four times the going rate, which I was not told until the job was finished. The scary thing is if you ask how much something will cost, there is a chance you will not get a straight forward answer. Go here only for convenience. Otherwise, for copying and printing, make the trip to FedEx or Office Depot.
  • JH
    James Hanks
    Apr 12, 2022
    1.0
    Terrible customer service! Will not ever be back!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Greensboro offer?

The UPS Store #1624 in Greensboro offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.