RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
I've had terrible customer support from RXO before, so when I saw they were the delivery service for my box spring. I knew it would be a problem. I recieved several texts confirming the delivery. The delivery never came. No calls, no updates. Then, and hour after they closed, the link updated to say that I refused the order due to damage, not true since i never even saw the order. Fortunately, as soon as I saw RXO was responsible for delivery, I had a backup plan and I already have the product I need from another company. I'll be returning the item, just like I did the last time RXO was responsible for my delivery.
CC
Caudle4Duke Caudle
Jul 10, 2025
1.0
Worst delivery and customer service company ever.
Wife took off work and waited at the house all day for a delivery that didnt happen.
Driver drove by our house took a picture of our house and said couldn't deliver because we had dogs. Didn't pull in the driveway, didnt call just drove off. With my wife sitting inside the house. When we called they lied to us about the whole deal and was completely rude.
Had to reschedule and now someone has to take another day off to wait on a terrible delivery service. This is unacceptable! You have one job to deliver and didnt.
KC
Katie Caldwell
Nov 10, 2021
5.0
Delivery of my MYX Bike went perfect! Put it in the room I requested and everything went smoothly. Called exactly 30 minutes before arriving so I could make sure my dogs weren't out. Great experience.
MR
Mary Rice
Sep 25, 2019
5.0
Excellent! Professional, Respectful of my home and flooring carpets etc and Polite. AND THEY WERE ON TIME! Thank you!
RXO Logistics specializes in last mile logistics for heavy goods, handling deliveries, assemblies, and installations across North America.
Where is RXO located?
RXO is located at 2100 Fairfax Rd, Greensboro, NC 27407, United States.
What are RXO's usual business hours?
RXO is open daily from 8:00 AM to 5:00 PM.
How can I contact RXO for last mile logistics inquiries?
You can reach RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
When was RXO established?
RXO was established in 1989.
Does RXO support multiple languages for customer service?
Yes, RXO provides services in both English and Spanish.
What nearby logistics companies are close to RXO?
XPO Logistics, Inc. and R & R Transportation, both freight and cargo service providers, are located nearby RXO, which may facilitate convenient coordination for shipping and transportation.
Are there any furniture stores near RXO for customers interested in delivery and installation services?
Yes, Furniture Connection and Kitchi kitchen & bath of Greensboro are nearby furniture stores, making RXO convenient for customers needing delivery and installation of furniture products.
What local businesses near RXO might customers visit before or after delivery appointments?
Customers might visit Scottish Gourmet USA for specialty groceries or stop by nearby contractors and service providers like Morlando Construction or Tidal Electrical Services for related home improvement needs.
Does RXO have an online presence where I can learn more or follow updates?
Yes, RXO can be found online at https://www.rxo.com, on LinkedIn at https://www.linkedin.com/company/rxo/, on Facebook at https://www.facebook.com/rxoincorporated, Instagram under @rxo.inc, and Twitter under @rxoinc.