DHL Express Service Point Greensboro

3.5
454 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at GSO Airport Cargo Area in Greensboro offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • DeliveryAvailable
  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Greensboro
4250 Cargo Road, Greensboro, NC
27409, United States

Hours

Reviews

3.5
454 reviews
5 stars
270
4 stars
7
3 stars
8
2 stars
6
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff members, particularly Marcus and Kametra, highlighting their professionalism, friendliness, and efficiency.

Delivery Issues

Several customers reported significant issues with package delivery, including failed delivery attempts and customs clearance problems, leading to frustration and dissatisfaction.

Overall Experience

Many reviews reflected a positive overall experience at the Greensboro location, with customers expressing gratitude for the assistance received and a willingness to return for future shipping needs.
  • KW
    Karen Welborn
    3 days ago
    5.0
    Marcus and Kametra provided excellent service in assisting with our shipment. Very professional, friendly and courteous!
  • EC
    Eliana CUFIÑO
    3 days ago
    5.0
    Excellent customer service from Marcus and Kametra. They were veré kind.
  • DH
    Diana Hernandez
    Dec 29, 2025
    5.0
    Marcus at DHL was extremely helpful and professional. He made the process quick and easy. Great customer service!
  • AD
    Austin Dixon
    Dec 22, 2025
    1.0
    If I could give them negative stars I would. Worst shipping experience I’ve ever had, first time my package was denied customs clearance. Second time I was literally tracking the vehicle that had my package and then was told they couldn’t make delivery because the premises were closed…my house was closed!? I will cancel an order next time if this sorry excuse for a shipping company is used in the future.
  • ES
    Eduardo Salazar
    Dec 18, 2025
    1.0
    Was forced to pay for 2-3 day shipping, had to wait nearly 5 days all for them to not deliver the package. I signed off on the signature release form so I didn’t have to sign for the package when it arrived just in case I wasn’t home. Well I was home all day waiting for the package just to get a notification in my email saying that my package couldn’t be delivered because no one was home. No one even came to the door to knock or anything. I would’ve answered the door because I was sitting right next to it but nope. The email was sent at 6:18pm and I checked it not even a minute later. Not a single person came up my driveway or knocked on my door. There wasn’t even an attempt made honestly. Just an email saying they tried even though they didn’t.

Frequently Asked Questions About DHL Express Service Point Greensboro

What services does DHL Express Service Point Greensboro offer?

They offer international and next day shipping and delivery services for personal and business needs, including shipping luggage, passports, or packages of any size across the U.S. and internationally.

Where is DHL Express Service Point Greensboro located?

It is located at 4250 Cargo Road, Ste B, Greensboro, NC 27409, USA, in the GSO Airport Cargo Area.