AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Has to be the worst customer service ever, I ordered a treadmill from dicks sporting goods, it was scheduled to be delivered one day but the driver supposedly called in sick and I was notified the day of the delivery after already taking off. The delivery was rescheduled the following week between 9-12 am I called at 12 and was told the driver would be here between 3-6pm. This is an awful company save yourself the time and go pickup whatever you get from the store if AIT has anything to do with the delivery.
MU
Michaela Upadhyaya
Jan 18, 2025
1.0
So bad, horrible customer service. Rude people, not reliable. Stay away from them! I don’t understand how they still can be in business
SA
Shaughnessey Arrington
Nov 18, 2024
1.0
I ordered a TV from BJ's and AIT is the company handling delivery logistics. My TV was not delivered on November 15th, as they claim they attempted to call and deliver the TV. This was in fact a LIE. I have cameras at my home and someone is always home, and I always answer the phone. Therefore, my delivery was rescheduled for 6 days later, based on a LIE. I attempted to call the numbers listed here on google, and neither numbers worked. What kind of customer service is this? I know to never purchase anything through delivery from BJ's again if they continue to use this company.
FR
Flatpickn Rick
Sep 13, 2017
5.0
THESE GUYS GET IT DONE FOR ME WHERE EVER MY CUSTOMERS NEED'S IT. FROM HERE TO CHINA AND BACK, CANADA ALL 50 STATES & ABROAD. TERRIFIC COMPANY !!
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Where is AIT Worldwide Logistics located in Greensboro?
AIT Worldwide Logistics is located at 7712 Boeing Drive, Greensboro, NC 27409, USA.
What are the operating hours of AIT Worldwide Logistics?
AIT Worldwide Logistics is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends and certain holidays like November 27 and December 25, 2025.
Does AIT Worldwide Logistics offer international shipping services?
Yes, AIT offers global freight forwarding services with customs clearance support through their in-house licensed customs brokerage team.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds multiple certifications including authorized economic operator status and good distribution practices certification across its global locations.
What types of freight can AIT Worldwide Logistics handle?
AIT handles various cargo types including temperature-controlled items, oversized freight, hazardous materials like batteries and chemicals. For restrictions, customers should contact their office directly.
Can customers drop off return shipments directly at AIT’s facility?
No, AIT facilities are not parcel drop-off locations for consumer returns. Customers should arrange returns through their seller or shipper.
What freight and cargo services are offered near AIT Worldwide Logistics in Greensboro?
Nearby, customers can find related services like freight and cargo at Shepard Motor Lines Inc and storage solutions at Mi-Box Triad and Marathon Moving Company, which can complement logistics needs.
Are there nearby automotive service providers to AIT Worldwide Logistics for vehicle needs?
Yes, Webster's Import Service and Autosport Innovations provide automotive repair and oil change services nearby, useful for transport fleet maintenance.
What nearby accommodations are available for visitors to AIT Worldwide Logistics?
Visitors can find accommodations at Fairview Inn Airport, a nearby hotel and motel offering convenient lodging options near the facility.
What logistics-related businesses are located near AIT Worldwide Logistics?
Nearby businesses include Ryder System, Inc. and Ryder Used Truck Sales which provide truck dealership and transportation business support, beneficial for logistics clients.