AIT Worldwide Logistics

Reviews

• JA

  Jacob Abu

  Mar 14, 2026
  1.0
  Terrible company. Show up hours late. Waste ur time, and doesn’t install correctly. Save ur time and money and go thru a secondary company
• DJ

  Denise Jordan

  Dec 19, 2022
  1.0
  After the FIRST scheduled delivery was delayed, I called to see what was going on. I was told the driver attempted to call me (they didn't), that they had already spoken to me (they hadn't), and customer service assured me I would receive my package the next day between 9 and 11 am. The SECOND scheduled delivery I called 1.5 hours into that 2 hour window. They told me not to worry, they were still loading it onto the truck (after telling me the night before it was already on the truck) and that I would receive my package in the next 30 minutes. I didn't. When the THIRD scheduled delivery was missed, my husband attempted to escalate the issue to a manager. We were told that they were still picking up our package from the airport! It was not on the truck, never had been, and no delivery attempt was ever attempted. But we would absolutely receive our package the next day. I cancelled my out of town trip to be home for delivery. Halfway through the day on our FOURTH scheduled delivery I called to see if there was an ETA. This time I was told there was absolutely no intent to deliver that day, someone would call me mid-next week to schedule an appointment. At this point I've given up and started to look into other options. They decided to deliver on a SUNDAY with no appointment at all. I had no idea they were ever going to show up until they were already here. The package was damaged and the THIS SIDE UP arrow was pointing to the floor when they finally delivered.
• CH

  Christe Harris

  Dec 17, 2022
  1.0
  BEWARE** Made an online purchase and the seller used AIT to deliver, or rather steal the purchase and refuse to deliver. The local delivery company they outsourced to in Durham NC was rude and unprofessional. Broken English and no knowledge of logistical business. They lie and say they call and email you and NEVER do, when you call them they refuse to schedule. When they finally agreed to deliver my item, they never called or showed up on the date they said they would. I had to request a refund from the seller and report the item as stolen. The seller is working on terminating their contract with AIT.
• FR

  Flatpickn Rick

  Sep 13, 2017
  5.0
  THESE GUYS GET IT DONE FOR ME WHERE EVER MY CUSTOMERS NEED'S IT. FROM HERE TO CHINA AND BACK, CANADA ALL 50 STATES & ABROAD. TERRIFIC COMPANY !!

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