The UPS Store

4.5
457 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2652 in Goldsboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To The Paper Place.

Details

  • DeliveryNot available

Location

The UPS Store
2822 Cashwell Dr, Goldsboro, NC
27534, United States

Hours

Reviews

4.5
457 reviews
5 stars
381
4 stars
10
3 stars
8
2 stars
7
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Julie, received high praise for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Customers noted quick and efficient service, with minimal wait times reported.

Pricing Concerns

Some customers expressed dissatisfaction with shipping and packaging costs, feeling they were too high.

Notary Service Issues

There were complaints regarding the availability and reliability of notary services, with some customers unable to access this service during their visits.
  • NG
    Nicholas G
    4 days ago
    5.0
    Great staff great service
  • BW
    Brandon Walker
    5 days ago
    5.0
    This office is amazing! The post office in town only gave me excuses while Julie had options and answers. Thank you for helping me with my issue. Great folks work here!
  • BA
    Betty Anderson
    Dec 17, 2025
    4.0
    It is very expensive to ship packages at Christmas from UPS.
  • MF
    Melanie Fabiani
    Nov 19, 2025
    5.0
    Very friendly, extremely helpful. Took the time to answer my questions. Julie welcomes as soon as you come through the doors.
  • IQ
    Inque Quinn
    Nov 5, 2025
    1.0
    First and last time using UPS to ship packages. Sent a package that was scheduled to arrive 11/4. However according to UPS the package was flagged and dropped off at a CVS for whatever reason. No reason given and nobody knew why. They speculated that the driver may have felt it was unsafe to leave the package. For whatever reason sometimes drivers will do what is easy and convenient for them then lie about the why. No knock on the door to see if anybody was at that location if they felt that was the case. Just make arbitrary decisions without consequence. I paid $76 for a drive by and speculation? No. Something not adding up. I paid for a package to be delivered to the door and not CVS. No thank you. The post office may be slow but I'll continue to use them.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Goldsboro offer?

The UPS Store in Goldsboro offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.