The UPS Store

4.5
455 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2652 in Goldsboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To The Paper Place.

Details

  • DeliveryNot available

Location

The UPS Store
2822 Cashwell Dr, Goldsboro, NC
27534, United States

Hours

Reviews

4.5
455 reviews
5 stars
380
4 stars
9
3 stars
8
2 stars
7
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, especially Julie, received high praise for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Customers noted quick service with minimal wait times, making the shipping and return process smooth.

Cleanliness

The store is consistently described as clean and organized, contributing to a pleasant shopping experience.

Mixed Feedback on Pricing

While many appreciated the service, some customers expressed dissatisfaction with pricing, particularly for packaging materials.

Notary Service Issues

Several reviews highlighted frustrations with the availability and hours of notary services, indicating a need for improvement.
  • MF
    Melanie Fabiani
    5 days ago
    5.0
    Very friendly, extremely helpful. Took the time to answer my questions. Julie welcomes as soon as you come through the doors.
  • SR
    Susan Robertson
    6 days ago
    5.0
    They were quick and efficient.
  • IQ
    Inque Quinn
    Nov 5, 2025
    1.0
    First and last time using UPS to ship packages. Sent a package that was scheduled to arrive 11/4. However according to UPS the package was flagged and dropped off at a CVS for whatever reason. No reason given and nobody knew why. They speculated that the driver may have felt it was unsafe to leave the package. For whatever reason sometimes drivers will do what is easy and convenient for them then lie about the why. No knock on the door to see if anybody was at that location if they felt that was the case. Just make arbitrary decisions without consequence. I paid $76 for a drive by and speculation? No. Something not adding up. I paid for a package to be delivered to the door and not CVS. No thank you. The post office may be slow but I'll continue to use them.
  • BN
    Bajei Nobles
    Oct 16, 2025
    5.0
    Julie is such a gem! I’ve been coming to this UPS Store for years for Amazon returns and all kinds of mailings, and she’s always so kind and pleasant. No matter how busy it gets or who walks in, she never loses her calm or her smile. She really makes every visit easy and stress-free. The whole staff is great, but Julie is the one I see the most—and she’s always a joy to work with.
  • BH
    Bobby Hardy
    Sep 24, 2025
    5.0
    Had a few things to return to two separate places but I had never had to do this before. Went in and was assisted by the assistant manager Lavonda. I told her that all of this was new for me, could you help me with what I need to do. Lavonda went above and beyond to assist me and I will be using this location for all of my return needs.😁

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Goldsboro offer?

The UPS Store in Goldsboro offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.