United States Postal Service

3.6
45 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 221 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
221 E Main St, Gibsonville, NC
27249, United States

Hours

Reviews

3.6
45 reviews
5 stars
27
4 stars
0
3 stars
3
2 stars
1
1 star
14
  • MS
    Mara Shea
    Dec 12, 2022
    5.0
    I still enjoy just going in and talking to a real person, especially with complicated mailings. Thank you!!
  • BS
    Brittany Schaefer
    Jul 18, 2022
    1.0
    Definitely not the place to get a passport picture taken. Go to elon instead because this post office has no idea what they are doing. My sons passport photo was denied so Money and time wasted because of this post office. Steer clear
  • JE
    j9 evilbydesign
    Mar 31, 2021
    5.0
    Helpful and efficient. Great little hometown post office!
  • IG
    Ice God
    Aug 14, 2020
    3.0
    The truth of the negative reviews is that this office is simply too small to accommodate the area it covers. This building was built when Gibsonville was mostly dirt roads, and long before they were paved. It was built before Amazon even existed, let alone the internet and TV shopping. The government has been trying to squeeze blood from a stone for decades. Keeping staff and buildings as small as possible. Refusing to spend on even the most paltry expenses such as working equipment and labor. Cut hours, longer but fewer routes, putting all the work on what are the most inexperienced and newest employees. And no, this isn't about COVID or the current political issues. This has been happening for decades. It's not new and it will only get worse. The only solution is for the people of Gibsonville to stop voting for people who want to defund the services you rely on. So many of you require medications you only get through the mail. You need to be able to mail packages for your businesses. Yet I bet most of you vote and support cutting money to every public good that exists in the name of getting some tax break you never see. And you somehow think turning into a private company is better? It's not profitable to deliver mail in Gibsonville. You people don't mail enough stuff and aren't populous enough to even matter to a national private mailing/shipping business. That's why UPS and FedEx drop off your packages at the post office for delivery. If the USPS goes private, you will have to drive to Burlington to get your medications and ship your packages. Your mail has always been subsidized by the government. That's just the truth. But hey, keep blaming the overworked postal carriers and staff. They're definitely the ones in charge. Final food for thought: think about all the elderly in Gibsonville (aka most of you) who can't drive to a polling station. Good luck getting your ballots mailed in November after the people you voted for in 2016 and 2018 put a halt on your mail. Better make the hike up and down the hill to the elementary school.
  • TJ
    Tiffany Johnson
    Jun 3, 2017
    1.0
    Such rude and inconsiderate staff. I called first thing in the morning to ask when my package would be ready for pick up they told me 30 minutes and I waited about 40 minutes before even going up there. Then when I got there the Caucasian older lady told me it would be 10 more minutes and to take my kids outside when they were not being any trouble or loud at all. I was highly upset and then she acted like we were a bother to her.. how do you treat people like that and then when I asked where where does she want me to go my car she said no you can just wait out in the lobby. When first of all it was her fault when they told me to be there in 30 minutes and I was even ten minutes later than the expected time. Then she told me to take my kids out in the lobby when there was nobody even in the office post office line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.