Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1882 S New Hope Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported significant delays and issues with package deliveries, including lost packages and incorrect deliveries.
Cleanliness and Organization
The post office was frequently described as dirty and disorganized, with complaints about broken furniture and overall unsanitary conditions.
Staffing Problems
Customers noted long wait times due to insufficient staffing, especially during busy periods, leading to frustration.
EP
Eric Paul
6 days ago
1.0
Reviews speak for themselves. Shocker right? By the way if you look different than the workers they will flat out deny you any help, but if not…they’ll work with you. Literally happened in front of me, and then to me. Shame on this location.
MV
Meg Vanderbilt
Dec 19, 2025
1.0
Worst post office ever. It is nasty and always looks disorganized. You will find broken tables, dirty walls and outdated lighting. The line is always too long the staff gives the impression that you are inconveniencing them. I go to the one in Clover. Total different vibe! They are clean and always eager to help.
JC
Jahmier Clemons
Dec 17, 2025
1.0
Terrible staff, I tried to retrieve my mail after not getting postal service for the last 3 days and keep getting told that “my mail is out for delivery”. Needs a COMPLETE staff overhaul. Do yourself a favor and don’t let any of your business depend on those people.
KH
Karen Hurst
Dec 16, 2025
1.0
No mail some days and very late the rest of the week. Amazon packages don’t get delivered on time. Informed delivery says no access to delivery site for my package. My house is very accessible
MD
Mike Dotoli
Dec 9, 2025
1.0
Just horrible, how come during the most busy holiday season, one person works the counter. Does our post office have no thought processes no logistics thinking 🤔 just horrible
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1882 S New Hope Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require a scheduled appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 1882 S New Hope Rd?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at the Post Office.
How can I find pricing information for PO Boxes at this location?
PO Box pricing varies by location; you can check prices by visiting the USPS website and entering your ZIP Code.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for specifics.
Which nearby stores can I visit for shopping around the Post Office at 1882 S New Hope Rd?
Nearby you can visit BIN 5 - Gastonia, Dollar General, and The Salvation Army Family Store & Donation Center for various shopping needs.
Where can I grab a quick meal near the United States Postal Service?
You can choose from nearby spots like Domino's, Little Caesars Pizza, and Constantine’s Restaurant for dining options.
Are there local services nearby that can complement my visit to the Post Office?
Yes, nearby services include Liberty Tax Service for tax needs, Western Union for money transfers, and LibertyX Bitcoin ATM for currency exchange.