Brand Certified
United States Postal Service
1.7(179 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1882 S New Hope Rd, Gastonia, NC
28054, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1882 S New Hope Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
179 reviews
5 stars
24
4 stars
7
3 stars
5
2 stars
7
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Delivery Issues
Many customers reported significant delays and issues with package deliveries, including lost packages and incorrect deliveries.
Facility Conditions
The post office was described as dirty and disorganized, with broken furniture and inadequate staffing during busy times.
Communication Problems
Customers expressed frustration over the lack of communication from staff, including failure to answer phones and provide accurate information about package status.
- JGJennifer GarciaFeb 10, 20261.0Filthy, rude and overall disgusting. It doesn’t even look like a post office. It looks like a dollar store with a going out of business sale and it’s disgusting as an hourly hotel. The employees are rude at best. Sad Sad excuse for US post office.
- CFC FFeb 4, 20265.0It took a few days but my package was picked up. Thank you
- MSMike SelfJan 29, 20261.0Worst post office to go into in Gaston County! Absolutely clueless. How in the world do they keep a job! Our hard earned tax dollars being wasted right here!
- AAAlaysia AbrahamJan 26, 20261.0My package was shipped from Louisiana to one of these locations for work. That was on the 8th of January. I still haven’t received my package. I believe they stole my package. That is very sad and ridiculous, I had to do a replacement order with Amazon. Thank god for them. Please don’t send your stuff to this post office. You will never received it!!
- EPEric PaulJan 6, 20261.0Reviews speak for themselves. Shocker right? By the way if you look different than the workers they will flat out deny you any help, but if not…they’ll work with you. Literally happened in front of me, and then to me. Shame on this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1882 S New Hope Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require a scheduled appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 1882 S New Hope Rd?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at the Post Office.
How can I find pricing information for PO Boxes at this location?
PO Box pricing varies by location; you can check prices by visiting the USPS website and entering your ZIP Code.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for specifics.
Which nearby stores can I visit for shopping around the Post Office at 1882 S New Hope Rd?
Nearby you can visit BIN 5 - Gastonia, Dollar General, and The Salvation Army Family Store & Donation Center for various shopping needs.
Where can I grab a quick meal near the United States Postal Service?
You can choose from nearby spots like Domino's, Little Caesars Pizza, and Constantine’s Restaurant for dining options.
Are there local services nearby that can complement my visit to the Post Office?
Yes, nearby services include Liberty Tax Service for tax needs, Western Union for money transfers, and LibertyX Bitcoin ATM for currency exchange.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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