Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Gastonia, NC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.7
403 reviews
5 stars
231
4 stars
44
3 stars
10
2 stars
11
1 star
107
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant problems with package delivery, including packages marked as delivered but not received, late deliveries, and poor tracking information.
Customer Service
Feedback on customer service was mixed; while some praised the helpfulness and friendliness of staff, many others reported rude or unhelpful interactions.
Operational Efficiency
Customers frequently mentioned slow service and inefficiencies, particularly regarding package pickups and the inability to reach customer service representatives.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences at specific locations, noting friendly staff and efficient service.
Comparison to Competitors
Many reviews suggested that competitors like UPS and USPS provided better service, with customers recommending these alternatives over FedEx.
- HTHari TejaNov 11, 20251.0Worst FedEx center, the delivery drivers will not deliver the packages on time.
- MMMark MieleNov 10, 20255.0Staff member was courtesy and helpful
- BYBrent YatesNov 6, 20255.0Excellent people at the counter. Very helpful.
- MWMichael WalkerOct 23, 20251.0Awful! Their App is inconsistent. 1-800 number cannot give me a straight answer. Very important package is “out for delivery” yet is not able to be located. Delivery Manager App says tracking number has more than one package. Package could not be located on Delivery Map because it was said the Delivery Map was not available at this time. UPS and USPS outshine this company by leaps and bounds.
- JGJamie GroomsOct 22, 20251.0The absolute worst drivers ever. They never look at mailboxes and just mark packages as wrong addresses and leave. And God forbid you correct them. They'll never turn around and admit they was wrong. Fedex is garbage. Companies need to stop using them.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Gastonia, NC offer?
FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, economy shipping services, and options to hold shipments for pickup or schedule residential delivery with FedEx Delivery Manager.
What are the operating hours of FedEx Ship Center in Gastonia?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Where is FedEx Ship Center located in Gastonia?
It is located at 1555 Rankin Lake Rd, Gastonia, NC 28052, USA.
What payment methods are accepted at FedEx Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I get FedEx shipping discounts?
Yes, by creating a free FedEx account, you can access shipping discounts.
What brands of FedEx shipping does the Gastonia Ship Center provide?
The center provides FedEx Express, FedEx Ground, and FedEx Freight services.
How can I find FedEx Ship Center using local transit or landmarks?
FedEx Ship Center is near the Fedex Staffed shipping center and FedEx World Service Center, making it easy to locate if navigating via local FedEx landmarks.
Are there hotels near FedEx Ship Center for out-of-town customers?
Yes, nearby accommodations include Econo Lodge, Holiday Inn Express Charlotte West - Gastonia, and Motel 6 Gastonia NC.
Where can I grab a meal nearby FedEx Ship Center?
Customers can enjoy nearby restaurants such as Taco Bell, Showmars, Hardee's, and Papa Johns Pizza.
Does FedEx Ship Center have an app for shipping services?
Yes, FedEx offers mobile apps available on both Apple App Store and Google Play Store for easy shipping and tracking services.