United States Postal Service

2.9
194 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 267 Timber Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
267 Timber Dr, Garner, NC
27529, United States

Hours

Reviews

2.9
194 reviews
5 stars
72
4 stars
16
3 stars
6
2 stars
14
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly during passport services, while others reported rude and unprofessional behavior from certain employees.

Efficiency

Customers appreciated the quick service during busy times, but there were complaints about long wait times and inefficiencies, especially regarding package deliveries.

Delivery Issues

Numerous reviews highlighted problems with package deliveries, including lost items, incorrect deliveries, and failure to deliver to addresses.

Facility Maintenance

There were consistent complaints about the cleanliness of the post office and the broken drop box, which has been out of service for an extended period.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many reporting that calls went unanswered.
  • RL
    Rebecca LaCroix
    4 days ago
    5.0
    I have found that whatever my needs, this Post Office is always on its toes and willing to assist with a smile.
  • TT
    Tim
    6 days ago
    1.0
    Can we please get the outgoing parcel drop "approved" so people can do their business in the mornings? It's already pretty inconvenient that you don't open until 10am...
  • MC
    Mary Lee Carter
    Nov 17, 2025
    5.0
    Listen – we are so lucky to have nice folks like the ones that work at this USPS location who put up with the general public, government shenanigans, and the stress of the logistics industry every day and still give us great customer service. Shoutout to Steve and the rest of the crew here.
  • AA
    Amy
    Nov 15, 2025
    4.0
    The service was friendly and efficient. The line was ~8 people deep when I arrived, but wait was only a few minutes. I was not rushed when it was my turn at the counter.
  • AG
    Alfredo Gomez-Bernal
    Nov 12, 2025
    1.0
    package shoot broken for 5 years now

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.