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United States Postal Service

3.0
(197 reviews)

Business Details

267 Timber Dr, Garner, NC
27529, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 267 Timber Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
267 Timber Dr, Garner, NC
27529, United States

Hours

Reviews

3.0
197 reviews
5 stars
78
4 stars
16
3 stars
6
2 stars
14
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Steve and Antwan for their exceptional service.

Efficiency

Several reviews noted the quick processing times for services like passport appointments, with many experiences described as smooth and efficient.

Long Wait Times

Customers frequently mentioned long lines and wait times, especially during busy periods, indicating a need for improved efficiency during peak hours.

Delivery Issues

Numerous complaints were made regarding lost packages and delivery attempts marked as failed, suggesting significant issues with the reliability of mail delivery.

Facility Conditions

Several reviews pointed out cleanliness issues and the need for maintenance, particularly regarding the drop box and overall facility upkeep.
  • EC
    Emily Crowell
    Feb 26, 2026
    5.0
    Antwan is a great employee. Very polite and professional. We are greatful for him. He deserves a raise.
  • SG
    Stacey Godfrey
    Feb 4, 2026
    5.0
    We love our local mail carriers, and I have been to this Post Office on several occasions for stamps, etc., and have always had a good experience. Everyone has been friendly and helpful. I went today for a passport renewal appointment, and it was one of the most pleasant and efficient experiences that I have ever had with a government agency.
  • JJ
    Jay Johnson
    Jan 22, 2026
    5.0
    We went in for passport appointments. We were greeted by Antwone as soon as we came in. I did not get the lady's name who assisted with passports but she was AMAZING! She checked all of the documentation thoroughly and what should have been a 45 minute process (we had 3 appts) was about 15-20 minutes start to finish. This is a busy location and not close to our home but I would drive the extra distance for the service alone.
  • JA
    Jeff Aims
    Jan 10, 2026
    5.0
    Had to send a package out to my niece’s boyfriend stationed overseas. Yes, line was long (Xmas) but all the folks working behind the counter were killing it. Great attitudes with everyone. Not my first agreeable experience here. Repeat satisfied trip 😊
  • JS
    Jesse Stanley
    Dec 29, 2025
    5.0
    Honestly had a great experience in a busy usps store and I’ll contribute that to Steve and his colleague on 12-29. They had a huge line and typically fashion, I observed that many didn’t have things filled out , including myself. And Steve was navigating the situation and keeping things streamlined while not sending anyone to the back of the line to fix their mistakes. He should be considered for evaluation for other usps workers because I never got the feeling that people were upset or frustrated and with how busy the store was, it wouldn’t surprise me at all that someone would get a little anxious. Hats off to Steve and his work buddy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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