United States Postal Service

2.9
195 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 267 Timber Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
267 Timber Dr, Garner, NC
27529, United States

Hours

Reviews

2.9
195 reviews
5 stars
75
4 stars
16
3 stars
6
2 stars
14
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Steve and Sharon for their exceptional service.

Efficiency

Despite long lines, customers noted that the service was generally efficient, with quick processing times reported during busy periods.

Delivery Issues

Numerous complaints were made regarding lost packages, incorrect deliveries, and poor communication about delivery attempts, leading to significant customer frustration.

Facility Concerns

Several reviews mentioned issues with the cleanliness of the post office and the broken drop box, indicating a need for better maintenance.

Limited Hours

Customers expressed dissatisfaction with the limited operating hours, which they found inconvenient for their schedules.
  • JA
    Jeff Aims
    2 days ago
    5.0
    Had to send a package out to my niece’s boyfriend stationed overseas. Yes, line was long (Xmas) but all the folks working behind the counter were killing it. Great attitudes with everyone. Not my first agreeable experience here. Repeat satisfied trip 😊
  • JS
    Jesse Stanley
    Dec 29, 2025
    5.0
    Honestly had a great experience in a busy usps store and I’ll contribute that to Steve and his colleague on 12-29. They had a huge line and typically fashion, I observed that many didn’t have things filled out , including myself. And Steve was navigating the situation and keeping things streamlined while not sending anyone to the back of the line to fix their mistakes. He should be considered for evaluation for other usps workers because I never got the feeling that people were upset or frustrated and with how busy the store was, it wouldn’t surprise me at all that someone would get a little anxious. Hats off to Steve and his work buddy.
  • TF
    Tyler Fordham
    Dec 8, 2025
    5.0
    Always so helpful and friendly when I’m there and the line always moves quickly — even when they’re clearly super busy. Have never had less than a pleasant experience at this post office.
  • TT
    Tim
    Nov 18, 2025
    1.0
    Can we please get the outgoing parcel drop "approved" so people can do their business in the mornings? It's already pretty inconvenient that you don't open until 10am...
  • MC
    Mary Lee Carter
    Nov 17, 2025
    5.0
    Listen – we are so lucky to have nice folks like the ones that work at this USPS location who put up with the general public, government shenanigans, and the stress of the logistics industry every day and still give us great customer service. Shoutout to Steve and the rest of the crew here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.