The UPS Store

4.5
339 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4378 in Garner offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Garner Towne Square.

Details

  • DeliveryNot available

Location

The UPS Store
2624 Timber Dr, Garner, NC
27529, United States

Hours

Reviews

4.5
339 reviews
5 stars
296
4 stars
4
3 stars
2
2 stars
0
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Many reviews highlighted the quick and efficient service, with minimal wait times and smooth processing of shipments.

Pricing Concerns

Some customers expressed dissatisfaction with shipping costs and perceived upselling tactics, suggesting that prices were higher than at other locations.

Store Environment

The store was frequently noted for being clean, well-organized, and welcoming, contributing to a positive customer experience.
  • KH
    Kathleen Hamby
    1 day ago
    5.0
    Always efficient and kind! Very clean store and polite personnel. I use this store several times a month and have never had a bad experience there.
  • US
    usha subramaniam
    Jan 2, 2026
    5.0
    I was a customer at your store, and the lady who attended to my needs was so kind, patient, and professional. I saw your name on your name tag, but by the time I reached home, I had forgotten it. It is best to mention that I am old and my short-term memory is non-existent these days. Thank you for making copies, taking my passport picture, and notarizing the documents. You are the best.
  • ZH
    Zach Hauser
    Dec 20, 2025
    1.0
    Well aware of operating hours but if you let someone who’s 10 feet in front of me to walk in and ship their items why would you make eye contact with me then lock the door while telling me you’re closed. Really bringing the holiday cheer. You just made a FedEx customer for life.
  • NZ
    Nick Z
    Dec 19, 2025
    1.0
    $75 to ship a small package. Forget UPS, just go to the post office.
  • AA
    Amber
    Nov 26, 2025
    5.0
    I had a wonderful experience shipping through this UPS Store. I was helped by Emily. She was very kind and attentive. This is my first time at the new location. I was welcomed in and I enjoyed seeing all the seasonal decorations. Thanks again to Emily. I will definitely use this location again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4378 in Garner offer?

The UPS Store #4378 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.