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Visit your local Post Office™ at 131 N Judd Pkwy NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several experiences highlighting dismissive attitudes and lack of assistance.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over items marked as delivered but not received.
Efficiency
Some reviews praised the efficiency of the staff during busy times, noting quick service and helpfulness in processing packages and passports.
Inconsistent Experiences
While some customers had positive interactions, many others reported ongoing issues with service quality, leading to a mixed overall perception.
BB
Brittany Burns
Dec 30, 2025
5.0
Very fast and efficient crew. A complete turn around from the last time I needed to come out here a couple of years ago. Mr. Jeff runs a tight ship!
SG
Stephen G
Dec 23, 2025
1.0
Thanks for leaving all the mailbox kiosks open so everyone has access to the mail and packages. How do you not remember to close the mailbox kiosk-isn’t that a major part of your job?
DB
D B
Dec 16, 2025
1.0
Recently dropped off a prepaid package at this location. Created a shipping label 12/8/25, handed the item over at this location on 12/10/25. The item never saw an acceptance scan several days after the drop off. When I called this location, I was very rudely dismissed by the clerk who answered insisting ALL packages go out to a sorting facility at the end of each day. The clerk was unwilling to do a quick spot check for my parcel (one that would be easy to find if they tried). I called USPS customer service to request an investigation, and conveniently after that call, the tracking now shows the item as being accepted. So either I was lied to, and the item did NOT go out at close of business on 12/10, or it sat in a sorting facility not moving until I complained about it. Imagine doing your job that you are paid to do.
CB
Carrie Boos
Dec 11, 2025
1.0
I arrived before five o'clock, well within the posted business hours. The employees saw me walking up and locked the door anyway. The gate was down and everything was locked before actual closing time. I ended up having to talk to an employee through the glass and she was very condescending. Closing early and acting like basic customer service is an inconvenience is beyond unacceptable!
BK
Brandon King
Dec 5, 2025
5.0
Very efficient crew here! The line was out the door when I arrived 12/5 and I was at the counter being taken care of within 5 minutes. Jeff and the entire crew were awesome getting everyone in and out during this busy holiday season. Everyone on the clock around 2:40pm deserves a raise and could train other locations. Most of us only review when we have bad experiences but this great experience deserves a review.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 131 N Judd Pkwy NE?
At this Post Office, you can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
How much does a passport photo cost at the USPS office?
The fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application form.
Are PO Boxes accessible after hours at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location. Please check with the local Post Office for specifics.
What are the business hours for this USPS location?
Monday through Friday, 9:00 AM to 5:00 PM; Saturdays, 10:00 AM to 12:00 PM; closed Sundays and major holidays.
Are there any medical facilities nearby this Post Office where I can seek urgent care?
Yes, WakeMed Urgent Care is nearby, providing family practice and emergency services convenient for medical needs before or after your postal visit.
If I'm visiting the USPS at 131 N Judd Pkwy NE, what are some nearby pharmacies I can visit?
Nearby pharmacies include Benzer Pharmacy and Medicap Pharmacy, ideal for picking up prescriptions or health supplies.
Are there any nearby businesses that provide software or web design services close to the USPS location?
Yes, Stevens Interactive offers software development and web design services nearby, useful for tech-related needs in the area.