Staples

Reviews

• CE

  Charlene Elizabeth

  Dec 26, 2025
  1.0
  I actually just was mocked to my face by an employee to another employee about what an inconvenience their life is that Amazon does returns at their store while I am doing an Amazon return.
• DW

  Diane Wessel

  Dec 21, 2025
  5.0
  The Fuquay Varina Staples is such a helpful store. The tech dept will get your computer fixed in a timely manner.
• SA

  Shannon Andrews

  Dec 16, 2025
  5.0
  Employees were very kind, knowledgeable and helpful. Went in for toner ink replacement and was looking in the wrong section. Before we even started looking for help an associate asked and brought us where we needed to be and assisted us with finding the correct product. Checkout was smooth and you could tell they knew what they were doing, helping customers as they walked in to make sure they were in the correct line for the services they needed.
• AA

  Aaron Awadi

  Dec 10, 2025
  1.0
  Very rude young lady with short hair walking with a walker she call herself shade horrible customer service and very rude person very bad attitude second bad experience in that location
• AP

  andrew paul

  Nov 26, 2025
  1.0
  I went into the Staples in Fuquay after 5pm on 11/20/25 to purchase a computer. I found the one I wanted and asked the kid if they had it in stock. He said yes, retrieved it for me and brought it to his counter to ring me up. I asked him if it's cheaper on sale during the holiday or if I find a different one on sale next week that I may want instead will they refund the price difference or can I return it unopened for a refund/ exchange. He said yes as long as it was within the 14 day return policy window. A few days later, the same computer was on sale and in stock for $30 less than it was when I purchased it. So, my wife and I took the receipt back to the store on 11/26/25 around 6:45 pm to get refunded per what the kid previously told me and what is stated in the terms of the store return policy on the Staples website. The same kid was working that day and refused to do the price match. he basically called me a liar and said that he did not make any statements about a price match several days earlier when I purchased the computer from him. I told him that I could just bring the computer I had purchased back and return it for a refund and then just purchase the same model computer again for $30 less. He basically told me that if I wanted to return it or try and get a price match refund, I needed to talk to the general manager who wasn't at the store, but, he couldn't tell me what days or times the general manager would be present in the store for me to discuss it with him or return the computer. If I knew they weren't going to honor their own policies, I would have just gone to Best Buy and purchased the same or better computer for the same price.

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