United States Postal Service

2.6
8 reviews

About

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Visit your local Post Office™ at 221 Pine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
221 Pine St, Franklinville, NC
27248, United States

Hours

Reviews

2.6
8 reviews
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  • AS
    Angelina Sardina
    Dec 28, 2024
    1.0
    No, I would have to say that my experience has been a roller coaster at first things were OK. I just moved to the area. Got everything situated with the Post Office . As soon as December rolls around, I’m no longer receiving my mail. It’s going back to sender. This is a very unreliable Post Office if I could give them a no star rating, I would. They claim to have tried to deliver to my address nine minutes from when they received the package. It is physically impossible to run the package to my residence back to the post office in nine minutes they do not leave a slip, letting me know that they tried to deliver At first the mail lady told me that she didn’t want new carriers from other areas delivering to the wrong address so she was gonna hold my packages and that was fine. But now they’re just sending it back to sender and I don’t appreciate that. Whoever’s in charge of this Post Office needs to get on their people. This is ridiculous. Update: the post master marked my mail as moved. She went on to tell me is illegal to stay on one friend’s property with my camper. She tried to force me into getting a PO Box. It’s not illegal but these staff are lazy. Now that I’ve seen how these people are I’m definitely not buying a house in this area. Yikes, what a nightmare!
  • SB
    Shannon Bowen
    Mar 21, 2023
    1.0
    Got there to mail a package. Post office was already locked and employee walking across parking lot, to car, at 11:59 am. They take their closing time seriously and had to have locked it down early. Bad service
  • AV
    Amy Vaudreuil
    Aug 7, 2020
    5.0
    Everyone always very helpful !!
  • CM
    Cricket Man
    Feb 20, 2020
    1.0
    Almost always leaves notes in the mailbox to pickup a package when the carrier driver never comes up the driveway to see if anybody is home. Many a times I was home and even saw the postal carrier go from one mailbox over to mine and then onward, only for me to go check my mailbox and there be a note to pickup a package at the post office indicating they tried to deliver but no one was home. How can the driver even know that if they don't come up to the house and knock on the door?... and more importantly... I WAS home! I even saw the mail carrier down at my mailbox then drive away! That's bad enough but also, not everyone can get out to the post office during this PO location's operational hours. This location also takes nearly a 2-hour lunch in the middle of the day when others take only 1-hour. Then they wait 5 business days to say they will re-attempt another delivery when the driver does the same thing over yet again by not actually coming up to the house to see if anyone is home. This is very uncalled-for service from a Post Office. The Post Master of this location is also very abrasive & rude towards people with questions in regards to "why?" of this and that when asked, as well as she doesn't want to abide by the actual rules of the postal service on certain aspects where other post offices says she is suppose to on those services.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.