United States Postal Service

2.6
97 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 250 Depot St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
250 Depot St, Franklin, NC
28734, United States

Hours

Reviews

2.6
97 reviews
5 stars
36
4 stars
1
3 stars
3
2 stars
7
1 star
50
  • RG
    Robert Grove
    Nov 12, 2025
    1.0
    IF I COULD GIVE NO STARS I WOULD! The USPS delivery drivers out of Franklin North Carolina are the most unreliable laziest federal employees I have ever seen! They speed while delivering your mail! They dont knock on your door when they have mail that requires a signature and they deliver your packages when they feel like its necessary! I am completely unsatisfied with the service I have been receiving lately
  • JP
    Joey Pickering
    Sep 30, 2025
    1.0
    Post "Master" needs to learn how to speak to people, especially when shes not being talked to aggressively or in any way combative. If you can't answer simple questions calmly, find a different profession. You work for the USPS, not some local mom and pop delivery service. If you hate your job, don't take it out on people asking about mail not being delivered. The other clerks at the front desk are always kind and nice to talk to.
  • LM
    Luke Martin
    Sep 1, 2025
    1.0
    One of the worst post offices out there. Numerous times they have just failed to deliver to our apartment complex as well as just recently the driver put the key for the parcel locker in the wrong po box. Good going!
  • JR
    Jeff Roberts
    Oct 2, 2023
    1.0
    They constantly leave pick up slips vs packages that will easily fit in my extra large mailbox. When I asked the post office why they dont get delivered they said to be careful, the postmaster is my best friend, that I could ask all I wanted but if she didn't want to deliver them she wasn't going to! Prior to me saying anything the one time they decided to leave a package it was a $40 metal sign that they bent in half and stuck in the mailbox, it was a gift and ruined with the big crease in the sign, sender wouldnt refund because it wasn't their fault and post office wouldnt do anything about it.
  • 11
    100forks
    May 28, 2020
    5.0
    I've lived here 26 yrs. and in all those years my mail carriers have always been extremely nice and efficient. I appreciate them greatly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.