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United States Postal Service

2.6
(99 reviews)

Business Details

250 Depot St, Franklin, NC
28734, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 250 Depot St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
250 Depot St, Franklin, NC
28734, United States

Hours

Reviews

2.6
99 reviews
5 stars
36
4 stars
1
3 stars
3
2 stars
7
1 star
52
  • DD
    Danni
    Feb 5, 2026
    1.0
    Rude phone lady. Doesn’t feel like doing her job. Called on TWO different phones before she decided to answer me again🤦🏻‍♀️
  • HB
    Hayley Bates
    Jan 28, 2026
    1.0
    Our delivery driver absolutely refuses to deliver to our house. Says its because she cant turn around safely (what a joke!) Reported to the post master General the very next day she did it again. My packages continue to get lost because of this laziness and incompetence. I've called the 1-800-ASKUSPS number and they're doing an investigation.. I urge all of you who have issues do the same.
  • RG
    Robert Grove
    Nov 12, 2025
    1.0
    IF I COULD GIVE NO STARS I WOULD! The USPS delivery drivers out of Franklin North Carolina are the most unreliable laziest federal employees I have ever seen! They speed while delivering your mail! They dont knock on your door when they have mail that requires a signature and they deliver your packages when they feel like its necessary! I am completely unsatisfied with the service I have been receiving lately
  • JP
    Joey Pickering
    Sep 30, 2025
    1.0
    Post "Master" needs to learn how to speak to people, especially when shes not being talked to aggressively or in any way combative. If you can't answer simple questions calmly, find a different profession. You work for the USPS, not some local mom and pop delivery service. If you hate your job, don't take it out on people asking about mail not being delivered. The other clerks at the front desk are always kind and nice to talk to.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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