United States Postal Service

2.0
208 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1605 Rock Merritt Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1605 Rock Merritt Ave, Fort Bragg, NC
28307, United States

Hours

Reviews

2.0
208 reviews
5 stars
40
4 stars
9
3 stars
5
2 stars
10
1 star
144

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful behavior from staff, with some describing them as having a bad attitude.

Service Speed

Customers frequently mentioned long wait times and slow service, particularly during busy hours, due to understaffing.

Package Handling

Numerous reviews highlighted issues with lost packages and poor handling of deliveries, leading to frustration among customers.

Passport Services

While some customers had positive experiences with passport services, many reported inefficiencies and problems with appointments.

Overall Experience

The overall sentiment is negative, with many customers expressing dissatisfaction and recommending avoiding this location.
  • JN
    Jackeline Nuñez
    Nov 16, 2025
    5.0
    Excelente servicio.
  • JH
    Jeremy H
    Oct 29, 2025
    1.0
    The staff here are impatience, slow and rude. I wanted some basic info. And asked a question and was brushed off. I'll never come here again.
  • KS
    Kenya Hart Spikes
    Oct 25, 2025
    5.0
    We were able to conveniently schedule a passport appointment and we got in sooner than expected. Seamless process with wonderful and professional staff. The communication was unmatched and a willingness to provide outstanding service was evident! Thank you USPS Postal Carriers for all you do!
  • RT
    Ryan Torres
    Oct 13, 2025
    3.0
    I really appreciate the automated pack and print kiosk in the lobby. I know this post office, like many, are understaffed and I mail packages often. The kiosk helps cut down on wait time.
  • GH
    Grayson Highfield
    Oct 11, 2025
    1.0
    They keep losing my packages

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.