Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2812 Ramsey St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported issues with packages being delayed, lost, or damaged, often sitting at the facility for extended periods.
Customer Service
Feedback indicates a lack of professionalism and helpfulness among staff, with some customers experiencing rudeness and unresponsiveness.
Efficiency
Many reviews highlighted inefficiencies in processing and delivering packages, with some customers noting that their packages took significantly longer than expected to arrive.
Positive Experiences
A few customers shared positive experiences with friendly staff and quick service, indicating that not all interactions were negative.
EA
Ellie Adair
Dec 17, 2025
1.0
Packages arrive weeks late and opened. Ordered a box of food and it was half eaten.
TH
Tracy Hair
Dec 10, 2025
5.0
Stopped in here during my lunch to quickly mail out a Christmas package. At first, I saw there was a longer line and was apprehensive, but I decided to wait and they moved very quickly. I was in and out in less than 10 minutes. The staff was extremely friendly and helpful! Overall wonderful experience which usually doesn’t happen at the post office. But I give this office an A+ :)
AO
AJ Overman
Nov 28, 2025
1.0
This USPS location has become a constant source of stress and disappointment. I’ve now had multiple packages disappear, and when one of them was finally recovered, it was cut open with several items missing. That alone is unacceptable, but now a third package is delayed and stuck “in transit,” which makes it hard to believe anything is being handled properly here.
It feels like there is no oversight or quality control. I shouldn’t have to wonder whether my mail will actually arrive or whether it will show up damaged or incomplete. Customers deserve better than this.
I sincerely hope this facility reviews its handling processes, because the repeated issues I’ve experienced make it impossible to trust this location with anything important.
MF
Mallory Fitzgerald
Nov 28, 2025
1.0
I’m extremely disappointed with the service from this USPS location. In the past month, two of my packages went missing, and when the local facility finally located one of them, it arrived sliced open with items stolen from inside. Now a third package is delayed, marked “in transit,” and arriving late, which makes me seriously concerned the same thing is happening again.
What’s most frustrating is the complete lack of care or accountability. These were important items, and every issue has caused unnecessary stress, lost time, and financial inconvenience. I rely on USPS for secure delivery, but right now I have zero confidence in this facility’s ability to handle packages safely.
I hope management takes this seriously and investigates what’s going on, because customers should not have to deal with repeated losses, damaged mail, and delayed deliveries. GET IT TOGETHER!!!!!!!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2812 Ramsey St?
You can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time passport applications and most locations can also take your passport photo. Complete and print your passport application form before applying.
Is an appointment required for passport services at this Post Office?
Most Post Offices require scheduling an appointment using the online scheduler for passport services, though limited walk-in hours may be available at select locations.
What are the business hours of the Post Office at 2812 Ramsey St?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays.
Can I rent a PO Box at this Post Office and how can I do it?
Yes, you can rent a PO Box by reserving one online and completing the setup in person at the Post Office. Two valid forms of ID are required for in-person applications.
Does this location offer passport photo services and what is the cost?
Yes, passport photo services are offered by appointment, with the current fee being $15.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so check with this location for exact lobby hours.
What nearby post offices can help if this location is busy?
Nearby options include the US Post Office and the US Post Service - Tokay Annex, which can assist with mailing and postal services.
Which nearby dining options are available around 2812 Ramsey St for a meal before or after visiting?
You can visit Hudson Bay Seafood or Ramsey Street Seafood Market for seafood dining experiences near the Post Office.
Are there any nearby community or religious organizations close to this Post Office?
Yes, nearby community and religious organizations include The Simon Peter Project, Cumberland County Scottish Rite Club, Haymount Free Will Baptist Church, and Covenant Family Worship Ministries.