United States Postal Service

1.6
338 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2812 Ramsey St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2812 Ramsey St, Fayetteville, NC
28301, United States

Hours

Reviews

1.6
338 reviews
5 stars
36
4 stars
7
3 stars
5
2 stars
14
1 star
276

What are people saying?

AI-generated from recent customer reviews

Package Handling

Numerous customers reported issues with packages being delayed, lost, or damaged, often sitting at the facility for extended periods.

Customer Service

Feedback indicates a lack of professionalism and helpfulness among staff, with some customers experiencing rudeness and unresponsiveness.

Efficiency

Many reviews highlighted inefficiencies in processing and delivering packages, with some customers noting that their packages took significantly longer than expected to arrive.

Positive Experiences

A few customers shared positive experiences with friendly staff and quick service, indicating that not all interactions were negative.
  • EA
    Ellie Adair
    Dec 17, 2025
    1.0
    Packages arrive weeks late and opened. Ordered a box of food and it was half eaten.
  • TH
    Tracy Hair
    Dec 10, 2025
    5.0
    Stopped in here during my lunch to quickly mail out a Christmas package. At first, I saw there was a longer line and was apprehensive, but I decided to wait and they moved very quickly. I was in and out in less than 10 minutes. The staff was extremely friendly and helpful! Overall wonderful experience which usually doesn’t happen at the post office. But I give this office an A+ :)
  • AO
    AJ Overman
    Nov 28, 2025
    1.0
    This USPS location has become a constant source of stress and disappointment. I’ve now had multiple packages disappear, and when one of them was finally recovered, it was cut open with several items missing. That alone is unacceptable, but now a third package is delayed and stuck “in transit,” which makes it hard to believe anything is being handled properly here. It feels like there is no oversight or quality control. I shouldn’t have to wonder whether my mail will actually arrive or whether it will show up damaged or incomplete. Customers deserve better than this. I sincerely hope this facility reviews its handling processes, because the repeated issues I’ve experienced make it impossible to trust this location with anything important.
  • MF
    Mallory Fitzgerald
    Nov 28, 2025
    1.0
    I’m extremely disappointed with the service from this USPS location. In the past month, two of my packages went missing, and when the local facility finally located one of them, it arrived sliced open with items stolen from inside. Now a third package is delayed, marked “in transit,” and arriving late, which makes me seriously concerned the same thing is happening again. What’s most frustrating is the complete lack of care or accountability. These were important items, and every issue has caused unnecessary stress, lost time, and financial inconvenience. I rely on USPS for secure delivery, but right now I have zero confidence in this facility’s ability to handle packages safely. I hope management takes this seriously and investigates what’s going on, because customers should not have to deal with repeated losses, damaged mail, and delayed deliveries. GET IT TOGETHER!!!!!!!!!!
  • RA
    Ryan Aresimowicz
    Oct 28, 2025
    1.0
    trash no one is answering the phone for updates

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.