United States Postal Service

1.6
336 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2812 Ramsey St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2812 Ramsey St, Fayetteville, NC
28301, United States

Hours

Reviews

1.6
336 reviews
5 stars
35
4 stars
7
3 stars
5
2 stars
14
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about a manager's behavior causing stress and frustration.

Package Delays

Numerous reviews highlighted significant delays in package processing and delivery, often citing packages sitting for days or being lost altogether.

Inconsistency

Experiences varied widely; some customers reported smooth and quick service, while others faced repeated issues with lost or mishandled packages.

Communication Issues

Customers expressed frustration over the lack of phone support and difficulty in getting updates on their packages.

Facility Management

There were calls for better management and accountability, with suggestions that the facility should be shut down or staff replaced due to ongoing issues.
  • RA
    Ryan Aresimowicz
    Oct 28, 2025
    1.0
    trash no one is answering the phone for updates
  • Q9
    Quan 92
    Oct 22, 2025
    1.0
    Trash never answers the phone packages always delayed dont the how to follow instructions on correct adress smh
  • RH
    Raven Hickman
    Oct 13, 2025
    1.0
    I run an eBay store and have shipped around 15 packages here, and whenever the tall bald man (I believe he’s the manager) is working, I just know I'm about to have an incredibly stressful, inconvenient, and expensive next hour of my life. Every single time, there’s suddenly a “problem” with my package. He pulls out his measuring tape, measures to the millimeter, and somehow always finds a reason to charge extra. Way more than what it should. Usually double. If you have big packages, best not send it out here. When he’s not there, everything’s smooth, quick, and pleasant. The rest of the staff is awesome! Friendly, helpful, and efficient. Sadly, he makes it not worth the stress. I even got my one and only bad eBay review because of one of the encounters with him. Taking my business (and my boxes) somewhere that doesn’t treat a ruler like a power move.
  • HC
    herb canter
    Oct 12, 2025
    1.0
    BY FAR THE WORST OF THE WORST DISTRIBUTION CENTER ON THE PLANET . EVERY package that I have ordered arrives and departs the Fayetteville multiple TIMES over a two day period. This is insanity and complete and utter INCOMPETENCE !!! Moving Through Network In Transit, Arriving On Time October 12, 2025, 6:26 am Departed USPS Regional Facility FAYETTEVILLE NC DISTRIBUTION CENTER October 12, 2025, 5:30 am Arrived at USPS Regional Facility FAYETTEVILLE NC DISTRIBUTION CENTER October 12, 2025, 5:08 am In Transit to Next Facility October 12, 2025, 4:59 am Departed USPS Regional Facility FAYETTEVILLE NC PACKAGE SORTING CENTER October 12, 2025, 4:46 am Arrived at USPS Regional Destination Facility FAYETTEVILLE NC DISTRIBUTION CENTER October 11, 2025, 1:25 pm Arrived at USPS Regional Facility FAYETTEVILLE NC DISTRIBUTION CENTER October 10, 2025, 7:07 am In Transit to Next Facility October 10, 2025, 6:45 am Departed USPS Regional Facility FAYETTEVILLE NC DISTRIBUTION CENTER October 10, 2025, 6:42 am Arrived at USPS Regional Facility FAYETTEVILLE NC DISTRIBUTION CENTER October 10, 2025, 6:32 am In Transit to Next Facility October 10, 2025, 4:34 am Departed USPS Facility GASTONIA, NC 28054 October 10, 2025, 2:39 am Arrived at USPS Facility GASTONIA, NC 28054 October 10, 2025, 12:36 am Departed USPS Regional Facility SPRINGFIELD MA DISTRIBUTION CENTER October 9, 2025, 8:54 am Arrived at USPS Regional Origin Facility SPRINGFIELD MA DISTRIBUTION CENTER October 8, 2025, 6:13 pm Accepted at USPS Origin Facility STURBRIDGE, MA 01566 October 8, 2025, 4:58 pm Shipping Label Created, USPS Awaiting Item STURBRIDGE, MA 01566 October 8, 2025, 10:07 am
  • 1M
    13 Moons
    Oct 7, 2025
    1.0
    You can send a written complaint to: USPS Consumer Advocate 475 L’Enfant Plaza SW Washington, DC 20260-2200 About this location. They have on numerous accounts purposely delayed my packages because I’ve complained about the head of this location. The brown bald man that’s been there for YEARS. (And yes I’m brown too. So this is not racism). I’ve complained about him harassing the women that go in. And as his retaliation he has been consistently sending my packages off elsewhere just for them to keep turning to the post office. Delaying delivery. And since I have the tracking and can see everything. If you’ve had problems with this location, please write complaints. We need the paper trail for the lawyer/attorney to do the LAWSUIT so we can get paid for our suffering. The man needs to be fired and replaced. A bad seed will rotten all the rest.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.