Brand Certified
United States Postal Service
1.8(150 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2503 Southern Ave, Fayetteville, NC
28306, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2503 Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
150 reviews
5 stars
21
4 stars
8
3 stars2
2 stars
10
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported difficulty in reaching customer service, with numerous complaints about unanswered phone calls and unhelpful staff.
Delivery Issues
Frequent complaints about packages being marked as delivered without actual delivery, misdelivered items, and delays in mail and package delivery.
Staff Performance
Mixed reviews on staff performance; while some employees were praised for their helpfulness, many others were criticized for being rude or unprofessional.
Operational Hours
Customers expressed frustration over inconsistent opening hours and long wait times at the post office.
Overall Satisfaction
Overall, the feedback indicates a significant level of dissatisfaction with the postal service at this location, with many customers feeling their needs are not being met.
- TTtravisreyDec 31, 20255.0Love their service. They always get me in and out with no issues!
- JBJackie BickleyDec 11, 20251.0Never answers the phone ☎️
- CWColleen WilliamsDec 5, 20251.0Trying to get real customer service over the phone is useless. Literally does nothing for help
- AMAyshia MosesNov 22, 20251.0Believe the negative reviews. I came in about 15-20 minutes until close to send certified mail and they took their damn time as they have previously.
- GGGloriaNov 17, 20251.0I had a scheduled pickup Saturday, as I do everyday for my business and the carrier refused to pick up my stack of packages. She had a nasty attitude and told me she didn't even have a scanner. I wish this was an isolated incident, but it isn't. They also say their scanner can only scan up to 5 packages and so all my other packages go unscanned often for several days!! This reflects badly on my business and causes my customers to think I lied about when I shipped. Meanwhile USPS performance reports look great, because the clock doesn't start for them until the package is scanned which often doesn't happen until it reaches the destination city. Often packages won't get scanned and then go missing and I cannot even prove that I shipped it!! I am so done.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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