Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2503 Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
146 reviews
5 stars
20
4 stars
8
3 stars2
2 stars
10
1 star
106
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages being marked as delivered without actually being received, leading to frustration and lost items.
Customer Service
Many reviews highlighted poor customer service, including unhelpful staff, difficulty reaching someone by phone, and rude interactions.
Operational Problems
Customers frequently mentioned issues with mail not being delivered on time, packages being held without notice, and inconsistent service hours.
Staff Performance
While some employees received praise for their helpfulness, many reviews criticized the overall performance of the delivery staff as lazy and unprofessional.
Management Concerns
Several customers expressed dissatisfaction with management's handling of complaints and operational inefficiencies, suggesting a need for restructuring.
- AMAyshia Moses2 days ago1.0Believe the negative reviews. I came in about 15-20 minutes until close to send certified mail and they took their damn time as they have previously.
- GGGloriaNov 17, 20251.0I had a scheduled pickup Saturday, as I do everyday for my business and the carrier refused to pick up my stack of packages. She had a nasty attitude and told me she didn't even have a scanner. I wish this was an isolated incident, but it isn't. They also say their scanner can only scan up to 5 packages and so all my other packages go unscanned often for several days!! This reflects badly on my business and causes my customers to think I lied about when I shipped. Meanwhile USPS performance reports look great, because the clock doesn't start for them until the package is scanned which often doesn't happen until it reaches the destination city. Often packages won't get scanned and then go missing and I cannot even prove that I shipped it!! I am so done.
- DSDonald SuittJul 28, 20251.0United States postal service lost one of my bills I mailed out on the 3th and just made excuses for losing my mail
- SMSergio MarroquinJun 11, 20251.0Not easy to talk to a real person to get info. Clerks did not answer phone at Brighton St. Office.
- CGcatina gordonJun 3, 20251.0I'm sitting at the post office at 8:50 on a Monday and I've been here waiting since 8:00 and they're still not open? What kind of post office is this? Do they just make their own hours now, just work when they want to? The sad part is there were six other cars in the parking lot waiting and they said it happens all the time!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2503 Southern Ave?
You can send mail, ship packages, buy money orders, get Post Office boxes, passports, gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications, and most also take passport photos. Be sure to complete and print your passport application form before applying.
Do I need to schedule an appointment for passport services here?
Yes, most Post Offices offering passport services require scheduling an appointment online. There are also limited walk-in hours at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and certain holidays.
Can I rent a PO Box at this location, and how do I do it?
Yes, you can apply for a PO Box online or in person. You need two valid IDs and can start the process at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 lobby access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this location for specifics.
What nearby places can help me if I need automotive services after visiting the Post Office?
Nearby automotive repair services include Post Office Lakedale, Marathon Gas Station, Luxurius Auto Boutique, and Ernie and Sons Automotive, which may assist with vehicle needs.
Where can I find food and coffee options near the Post Office?
You can visit Dunkin' Donuts for coffee and snacks, as well as KFC for fast food nearby after your visit to the Post Office.
Are there convenient money transfer or financial services near this Post Office?
Yes, Western Union and Vigo offer money transfer services nearby, and ACE Cash Express provides financial advising and ATM access.
What gas stations are near the Post Office for fueling or convenience needs?
Nearby gas stations include Speedway, Parker Gas, Mobil, and Glenn's Truck Shop, many offering additional services or convenience stores.