Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2503 Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
150 reviews
5 stars
21
4 stars
8
3 stars2
2 stars
10
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported difficulty in reaching customer service, with calls going unanswered and long wait times.
Delivery Issues
Frequent complaints about packages being marked as delivered without actual delivery, as well as packages being held or lost.
Staff Performance
Mixed reviews on staff performance; while some employees were praised for their helpfulness, others were described as rude and unhelpful.
Operational Hours
Customers expressed frustration over inconsistent opening hours and delays in service.
Overall Satisfaction
The overall sentiment is largely negative, with many customers expressing dissatisfaction with the service provided.
- TTtravisreyDec 31, 20255.0Love their service. They always get me in and out with no issues!
- JBJackie BickleyDec 11, 20251.0Never answers the phone ☎️
- CWColleen WilliamsDec 5, 20251.0Trying to get real customer service over the phone is useless. Literally does nothing for help
- AMAyshia MosesNov 22, 20251.0Believe the negative reviews. I came in about 15-20 minutes until close to send certified mail and they took their damn time as they have previously.
- GGGloriaNov 17, 20251.0I had a scheduled pickup Saturday, as I do everyday for my business and the carrier refused to pick up my stack of packages. She had a nasty attitude and told me she didn't even have a scanner. I wish this was an isolated incident, but it isn't. They also say their scanner can only scan up to 5 packages and so all my other packages go unscanned often for several days!! This reflects badly on my business and causes my customers to think I lied about when I shipped. Meanwhile USPS performance reports look great, because the clock doesn't start for them until the package is scanned which often doesn't happen until it reaches the destination city. Often packages won't get scanned and then go missing and I cannot even prove that I shipped it!! I am so done.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2503 Southern Ave?
You can send mail, ship packages, buy money orders, get Post Office boxes, passports, gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications, and most also take passport photos. Be sure to complete and print your passport application form before applying.
Do I need to schedule an appointment for passport services here?
Yes, most Post Offices offering passport services require scheduling an appointment online. There are also limited walk-in hours at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:00 AM to 4:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and certain holidays.
Can I rent a PO Box at this location, and how do I do it?
Yes, you can apply for a PO Box online or in person. You need two valid IDs and can start the process at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 lobby access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this location for specifics.
What nearby places can help me if I need automotive services after visiting the Post Office?
Nearby automotive repair services include Post Office Lakedale, Marathon Gas Station, Luxurius Auto Boutique, and Ernie and Sons Automotive, which may assist with vehicle needs.
Where can I find food and coffee options near the Post Office?
You can visit Dunkin' Donuts for coffee and snacks, as well as KFC for fast food nearby after your visit to the Post Office.
Are there convenient money transfer or financial services near this Post Office?
Yes, Western Union and Vigo offer money transfer services nearby, and ACE Cash Express provides financial advising and ATM access.
What gas stations are near the Post Office for fueling or convenience needs?
Nearby gas stations include Speedway, Parker Gas, Mobil, and Glenn's Truck Shop, many offering additional services or convenience stores.