United States Postal Service

1.8
119 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 907 Brighton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
907 Brighton Rd, Fayetteville, NC
28314, United States

Hours

Reviews

1.8
119 reviews
5 stars
18
4 stars
4
3 stars
2
2 stars
6
1 star
89
  • AM
    Alondra Moreno
    Dec 18, 2025
    1.0
    Very unprofessional experience. I verified who I was, yet they still refused to give me my package simply because the address on my ID wasn’t updated to my new one. I was spoken to disrespectfully throughout the interaction, which only made the situation worse. This location seriously needs to be looked into by corporate. On top of that, when I walked in, the place was dirty and had an unpleasant smell. Completely unacceptable customer service.
  • RT
    Richell Torino-Bieller
    Nov 10, 2025
    1.0
    There is definitely a reason why this location is very poorly rated- I witnessed it first hand how unprofessional the employee was at the counter ('unprofessional' may actually be an understatement). I am sure there is a reason why the people that work here are very "unhappy," but that does not justify how poorly they treat customers. If working at this location or for USPS is very draining for you, please understand that energy you put out drains twice of the energy of the people that walk through your door. It does not hurt to be a decent human being, and if you can't be a decent human being maybe working at a place like this (where you have to make 'real' human interaction) may not be the best for you.
  • MF
    Mia Franklin
    Sep 3, 2025
    5.0
    Always friendly fast & accurate. This the only post office I can go to on my 30min lunch break & not be in a rush to get back to work on time ☺️☺️
  • KR
    Kecia Roman
    Aug 6, 2025
    1.0
    The worst post office! Mail is late, it will arrive between 5-7 constantly. By then banks are closed! It should be stut down. They have poor management! Dam shame!
  • TB
    tony b
    Apr 27, 2021
    1.0
    IF I could give this place 0 stars I would. They have HORRIBLE customer service and do not care at all about serving the customer. Our office is closed due to COVID-19 The worker at the post office actually told us they could not hold at the post office to pick up and to try and meet the truck somewhere on route. We are a business and do not have time for this. - The customer service line was the only way to reach out and get everything done.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.