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United States Postal Service

2.0
(87 reviews)

Business Details

816 Elm St, Fayetteville, NC
28303, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 816 Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
816 Elm St, Fayetteville, NC
28303, United States

Hours

Reviews

2.0
87 reviews
5 stars
16
4 stars
5
3 stars
1
2 stars
6
1 star
59
  • TT
    Tonya Twyman
    2 days ago
    1.0
    Im beyond tired of not receiving my mail ive moved mailbox fixed driveway and I still dont get my mail im also tired of chris and his rude self I just want my mail delivered like everyone else without issues this has been a problem for a year just put mail in mailbox please !!!!
  • AC
    Alicia Caimille
    Feb 13, 2026
    1.0
    They never deliver my package to my apartment! Never ever! And I can't get in contact with anyone!
  • DS
    Dean Scott
    Feb 2, 2026
    1.0
    Why Bother Having Informed Delivery ?? Never Ever Comes When Stated ! So Again Why Bother With Informed Delivery ?? Total Joke !
  • AH
    Aurora Hemingway
    Dec 7, 2023
    1.0
    I will drive out of my way to go to another post office to avoid the workers at this post office!! They always have an attitude and make up arbitrary rules to make you pay more than you should. I recently sent out an envelope that contained stickers to a friend in the UK. One of the workers made me fill out a customs form, which I have no issue with, but then the worker said that my envelope had to be big enough to put the entire customs form on the envelope which made me have to put it in a bubble mailer since I could not find an envelope large enough (the envelope I was using was already 6 1/2 by 8 3/4) which skyrocketed the price to send it to over $18!!! Oh and the best part, when my friend received it her post office tried to charge her $16 to pick it up so I told her to just reject it!! I send letters/stickers to other countries all of the time and have never been asked to do this before. Upon calling USPS customer service the person I spoke with on the phone said that envelope didnt need to be big enough to attach the entire form to. Refund? Of course not! And yesterday I went back to the post office to send another letter, this time to Canada, and was not told I had to put a custom form on it but the worker pulled out a contraption, slid my envelope through it which it was able to do just fine but she told me that it has to fit “comfortably”, whatever the heck that means. When I questioned it she rudely said “I’ll take it” but at that point I didn’t trust that she would actually make sure it was sent out safely and declined. Also while I was there yesterday I watched another worker berate an old man and his wife because he accidentally put the wrong zip code on a package he was sending out (they were sending a trophy to someone). The way these workers speak to the customers just makes me sick. They act as if they hate their jobs and the customers and if that is true then QUIT!!! Don’t work there if you hate it so much!! ALSO, when my husband was there sending out the envelope that they charged us $18 for the workers also lied and harassed a customer that was in the post office recording which he is legally allowed to do!! They lied and told him that he couldn’t record and the kicker is that he was in there recording a paper that was put up that declared that it was LEGAL AND ALLOWED for someone to record in a post office as long as they were recording public areas!!! If I could give this post office and its staff negative stars I would. They used to have some nice workers but I haven’t seen them in a very long time and now it is filled with rude employees that hate their customers. Go to Ramsey Street or downtown and save yourself the hassle of trying to send anything through the Elm Street USPS!!
  • CM
    Christopher Melendez
    Sep 7, 2017
    1.0
    I show up at 4:59 with a minute left and I walk in and the employees say no we closed...and they only had like 2 customers...im just trying to grab my package and go on with my day but noooooooo....last I check I still showed up before 5:00.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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