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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 816 Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
84 reviews
5 stars
16
4 stars
5
3 stars1
2 stars
6
1 star
56
- AHAurora HemingwayDec 7, 20231.0I will drive out of my way to go to another post office to avoid the workers at this post office!! They always have an attitude and make up arbitrary rules to make you pay more than you should. I recently sent out an envelope that contained stickers to a friend in the UK. One of the workers made me fill out a customs form, which I have no issue with, but then the worker said that my envelope had to be big enough to put the entire customs form on the envelope which made me have to put it in a bubble mailer since I could not find an envelope large enough (the envelope I was using was already 6 1/2 by 8 3/4) which skyrocketed the price to send it to over $18!!! Oh and the best part, when my friend received it her post office tried to charge her $16 to pick it up so I told her to just reject it!! I send letters/stickers to other countries all of the time and have never been asked to do this before. Upon calling USPS customer service the person I spoke with on the phone said that envelope didnt need to be big enough to attach the entire form to. Refund? Of course not! And yesterday I went back to the post office to send another letter, this time to Canada, and was not told I had to put a custom form on it but the worker pulled out a contraption, slid my envelope through it which it was able to do just fine but she told me that it has to fit “comfortably”, whatever the heck that means. When I questioned it she rudely said “I’ll take it” but at that point I didn’t trust that she would actually make sure it was sent out safely and declined. Also while I was there yesterday I watched another worker berate an old man and his wife because he accidentally put the wrong zip code on a package he was sending out (they were sending a trophy to someone). The way these workers speak to the customers just makes me sick. They act as if they hate their jobs and the customers and if that is true then QUIT!!! Don’t work there if you hate it so much!! ALSO, when my husband was there sending out the envelope that they charged us $18 for the workers also lied and harassed a customer that was in the post office recording which he is legally allowed to do!! They lied and told him that he couldn’t record and the kicker is that he was in there recording a paper that was put up that declared that it was LEGAL AND ALLOWED for someone to record in a post office as long as they were recording public areas!!! If I could give this post office and its staff negative stars I would. They used to have some nice workers but I haven’t seen them in a very long time and now it is filled with rude employees that hate their customers. Go to Ramsey Street or downtown and save yourself the hassle of trying to send anything through the Elm Street USPS!!
- LCLarry Curtis CloudFeb 10, 20185.0Very nice and personable staff. Came in at a peak time on a Saturday before they close, and was in and out within 10 minutes. The organization in the back could be better, but overall no complaints. Thanks for all that you do in serving the community.
- CMChristopher MelendezSep 7, 20171.0I show up at 4:59 with a minute left and I walk in and the employees say no we closed...and they only had like 2 customers...im just trying to grab my package and go on with my day but noooooooo....last I check I still showed up before 5:00.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service located at 816 Elm St?
The USPS at 816 Elm St provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. Complete and print your application before applying.
Is an appointment required for passport services at this location?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours may be available at select times.
How much does it cost to have a passport photo taken at this Post Office?
The fee for a passport photo is $15.
Can I rent a PO Box at the United States Postal Service on Elm St?
Yes, you can apply for a PO Box online or in person. Prices vary by location and are available by entering your ZIP code on the USPS website.
What are the operating hours for this Post Office during weekdays and weekends?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sundays.
Is the USPS location at 816 Elm St closed on public holidays?
Yes, it is closed on major holidays such as Veterans Day, Thanksgiving Day, Christmas Day, and New Year's Day.
How can nearby US Post Office locations help when visiting the United States Postal Service at 816 Elm St?
Nearby Post Office locations provide additional options for mailing services and PO Box access if the main location is busy or closed, enhancing convenience for customers.
What nearby dining options are available around the USPS at 816 Elm St for customers?
Customers can visit nearby restaurants like Continental Cafe, Habibi Grill & Bakery, Brooklyn Pizzeria, and Capri Italian Restaurant & Pizzeria before or after their postal errands.
Are there nearby services for financial or tax assistance close to the USPS location at 816 Elm St?
Yes, Jackson Hewitt Tax Service offers tax and financial advising services nearby, and Western Union provides money transfer services close to the Post Office.