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United States Postal Service

2.1
(272 reviews)

Business Details

6380 Cliffdale Rd, Fayetteville, NC
28314, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6380 Cliffdale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6380 Cliffdale Rd, Fayetteville, NC
28314, United States

Hours

Reviews

2.1
272 reviews
5 stars
61
4 stars
12
3 stars
11
2 stars
8
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about certain employees consistently providing poor service.

Delivery Issues

Numerous reviews highlighted problems with package deliveries, including misdeliveries, packages marked as delivered when they were not, and slow service.

Positive Experiences

Despite the negative feedback, some customers praised the friendly and helpful service from specific employees, indicating that experiences can vary.

Long Wait Times

Several reviews mentioned long lines and slow service, particularly during busy hours, leading to frustration among customers.
  • QA
    Quinton Archie
    Feb 20, 2026
    1.0
    Do NOT come here if you’re going to cash a treasury check/ money order. Let’s just say I wasted my time and gas. I don’t think the window clerk had any knowledge on how to cash the check because she said my check was invalid. How is it invalid and it’s from the treasury? I had came to make two separate trips between the hours of 11-4. If you’re going to do this you’re better off going to Walmart or your bank.
  • CL
    ChungWen Li
    Feb 9, 2026
    1.0
    Drop off is always out off service, how is this possible? They never wanted to fix it
  • AW
    Aaron Whitted
    Feb 4, 2026
    1.0
    After waiting for almost 20 minutes for the slowest transaction I’ve ever witnessed, once I got to the counter the lady (didn’t get her name) though nice enough, told me not to print any tiny labels? When what I was mailing out was a return from Amazon and the label was sent TO me to print it out.. I don’t choose the size of the label and I don’t think she was understanding that not only did I not choose the label size but it’s a small package. Didn’t need a mailing lesson just wanted to get out the post office before lunch. If I need to take it back and reprint then let me know that but please don’t make me stand in here for another minute to tell me what I already know.
  • NC
    Nat Coomer
    Dec 31, 2025
    5.0
    Typical of most Post Offices, it is either extremely busy or very slow. I have never had a bad experience at this post office.
  • MM
    Mac McDonald
    Dec 19, 2025
    5.0
    Been using this post office more and more over the last two years. It has become my preferred location, employees are knowledgeable and friendly. Not sure why the overall low rating because my experiences have been nothing but positive.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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