United States Postal Service

2.1
269 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6380 Cliffdale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6380 Cliffdale Rd, Fayetteville, NC
28314, United States

Hours

Reviews

2.1
269 reviews
5 stars
61
4 stars
11
3 stars
11
2 stars
8
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about individual employees consistently providing poor service.

Delivery Issues

Numerous reviews highlighted problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and slow service.

Staff Friendliness

While some customers praised individual staff members for their helpfulness, many others experienced negative interactions, indicating inconsistency in staff behavior.

Long Wait Times

Customers frequently mentioned long lines and slow service, particularly during busy hours, leading to frustration.

Overall Experience

The overall sentiment is mixed, with a significant number of negative experiences overshadowing the positive ones, leading to a low perception of the post office.
  • MM
    MONICA ONICA MONICA
    5 days ago
    1.0
    Having a PO box is useless if I'm not gonna receive my mail!
  • NC
    Nat Coomer
    Dec 31, 2025
    5.0
    Typical of most Post Offices, it is either extremely busy or very slow. I have never had a bad experience at this post office.
  • MM
    Mac McDonald
    Dec 19, 2025
    5.0
    Been using this post office more and more over the last two years. It has become my preferred location, employees are knowledgeable and friendly. Not sure why the overall low rating because my experiences have been nothing but positive.
  • XT
    xiomara torres
    Dec 18, 2025
    1.0
    Muy mala experiencia mande una correspondencia hasta ahora esta perdida no hay manera que me den una respuesta
  • GM
    GJ M
    Nov 28, 2025
    5.0
    I'm surprised by the negative comments. I've never had an unpleasant experience with staff at this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.