United States Postal Service

2.1
263 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6380 Cliffdale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6380 Cliffdale Rd, Fayetteville, NC
28314, United States

Hours

Reviews

2.1
263 reviews
5 stars
56
4 stars
11
3 stars
11
2 stars
8
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific complaints about condescending attitudes and lack of professionalism.

Delivery Issues

Many customers reported problems with package deliveries, including misdeliveries, packages marked as delivered when they were not, and poor handling of items.

Staff Attitude

Several reviews mentioned a consistent pattern of negative attitudes from staff, particularly towards customers seeking assistance.

Operational Efficiency

Customers expressed frustration with long wait times, slow service, and the post office not opening on time.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their helpfulness and efficiency during their visits.
  • HR
    Holly Ramey
    3 days ago
    5.0
    Best post office in the area! I am a regular for my small business and the ladies are always so sweet.
  • TC
    Taylor Cole-Ayers
    Nov 15, 2025
    5.0
    Love all of the ladies here. I’m frequently dropping packages off as I sell clothing online, and they are the best. My favorite post office
  • GY
    Gwendolyn Young
    Nov 11, 2025
    5.0
    Good friendly service
  • RT
    richard torres
    Oct 25, 2025
    5.0
    Fast, courtious.
  • KF
    Kristen Fuentes
    Jul 18, 2025
    1.0
    Worst post office Ive ever had to deal with.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.