The UPS Store

3.0
234 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2842 in Fayetteville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northgate Shopping Ctr On Ramsey Behind McDonalds Next To Subway.

Details

  • DeliveryNot available

Location

The UPS Store
3771 Ramsey St, Fayetteville, NC
28311, United States

Hours

Reviews

3.0
234 reviews
5 stars
107
4 stars
7
3 stars
4
2 stars
11
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, with some customers praising friendly and helpful service, while others report rudeness and unprofessional behavior from certain employees.

Efficiency

Many customers noted that the store is often busy but generally efficient in processing transactions, although some experienced long wait times.

Notary Services

Numerous complaints were made regarding the notary services, with several customers expressing dissatisfaction with the handling of their documents and the attitudes of the staff involved.

Delivery Issues

Several reviews highlighted problems with package deliveries, including missed delivery attempts and packages being returned incorrectly.

Staff Recognition

Some employees, particularly Ms. Dee, received positive mentions for their professionalism and helpfulness, contrasting with negative feedback about other staff members.
  • CG
    Callie Gacha
    Dec 16, 2025
    1.0
    The guy in the front said my Envelope is too “bulky” and I had to go to the dollar store and buy another one and tried to charge me 7.00 for an envelope it piss me off
  • CS
    Cynthia Smith
    Dec 8, 2025
    5.0
    I enjoy going to this UPS location. The staff is friendly, courteous, & very helpful. I feel valued as a customer.
  • LG
    Lu Garner
    Nov 16, 2025
    1.0
    Half the staff are rude, especially the short haired older black lady. She is probably the most unpleasant woman ive ever delt with. Shes very rude and made me carry my own package behind the counter into the warehouse area because it was “too heavy” lol… just always a unpleasant experience
  • AL
    Amani Lawrence
    Nov 5, 2025
    1.0
    Despite the bad experiences, Ms. Dee, Deana, Alex, and Shone are all wonderful staff members and make a great team — even Aaron, the delivery driver! Keep working hard, guys, and hang in there!🫶🏽
  • DG
    donna gregory
    Oct 23, 2025
    5.0
    Great group and very thorough and knowledgeable. I'd strongly recommend them.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store in Fayetteville?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.