The UPS Store

3.6
412 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2974 in Fayetteville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Defy Gravity At Westwood Shopping Center.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
439 Westwood Shopping Center, Fayetteville, NC
28314, United States

Hours

Reviews

3.6
412 reviews
5 stars
248
4 stars
16
3 stars
5
2 stars
17
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nizah, Makayla, and Rachel for their exceptional service.

Efficiency

Several reviews noted quick service and efficient processes, although some customers experienced delays and disorganization during peak times.

Inconsistency

Feedback indicated a lack of consistency in service quality, with some employees providing excellent assistance while others were reported as rude or unhelpful.

Package Handling Issues

Multiple customers reported problems with packages not arriving or being lost, leading to frustration and dissatisfaction with the shipping reliability.

Store Environment

The store was described as clean and welcoming, but some customers noted disorganization and long wait times during busy periods.
  • DL
    Damon Lyde
    2 days ago
    5.0
    Nizah gave such exceptional service going above and beyond I had to give a rating and I usually dont do this. She was so professional and courteous it was only right to leave a stellar rating.
  • SH
    SALIMA HERNANDEZ
    5 days ago
    5.0
    Excellent service with Nizah she was very helpful with helping me with processing my order,walking me through the steps in the process highly recommend this location ,i have always use this facility and the employees there are amazing
  • ZM
    Zion Moore
    Nov 15, 2025
    5.0
    I came for notary services and Rachel knew exactly what she was doing where I was uncertain. She showed me how to email my pdf, printed it and notarized it for me. She was great! This will be my new location for my business needs.
  • GW
    Greg West
    Nov 14, 2025
    5.0
    Nizah was great. Courteous, fast and friendly. She took care of my items like they were her own! I’ll be back because of her.
  • JJ
    Johnson
    Nov 12, 2025
    5.0
    Great Experience with RACHEL & MIRANDA on SUNDAY.. One of them came and opened the door for me as I was struggling with my package, She greeted me and was very courteous. Accompanied by her co-worker they both worked together promptly on helping me consolidate my package. They were very helpful with the address and making sure my package would get delivered to the correct address. One of them even took the time to google and make sure information was correct. I absolutely appreciated the service from these young ladies. Will Return !! Your valued customer, Coco Johnson Thankyoy Ladies keep it up with the good ENERGY !!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fayetteville offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.