With a focus on the community of small businesses and consumers, Staples in Fayetteville, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were described as rude or unprofessional.
Store Cleanliness
Several customers reported issues with cleanliness, particularly in the restrooms and printing areas.
Product Availability
Customers appreciated the wide selection of office supplies and the ease of finding items in the store.
Staff Knowledge
Some staff members were noted for their knowledge and helpfulness, particularly in technical and printing services.
Long Wait Times
Multiple reviews mentioned long wait times at checkout and in customer service, indicating a need for better staffing.
SA
Sherrice Allen
5 days ago
5.0
Great selection and consumer friendly prices. Excellent customer service. Options for home delivery or in store pickup are available.
RH
Rachelle Hinton
Nov 16, 2025
1.0
Arrived at 5:59pm on the dot for Amazon return drop off and entry was already locked. Waited for an employee came back to the door and the lady refused to scan the return.
JM
Jason Martin
Nov 16, 2025
1.0
Awful store, awful service. This Staples has one person to work registers and service desk. I went to recycle some products, waited at the desk for twenty minutes, only to have another associate tell me I had to wait in the register line (which by that time had five people waiting). They also did not have the advertised computer I was going to purchase in stock.
CH
Crystal Huynh
Nov 9, 2025
1.0
I am a person who does not like to judge others and I am also a customer who likes to visit staple but I have been discriminated against twice by the same white woman while I just wanted to return an item from Amazons, today 11/09/2025 I did not say anything from beginning to end but she showed a spiteful attitude, hit the item I returned many times, sighed in annoyance and rolled her eyes at me because I am Asian, before that she was very polite to another person of color, her attitude towards me was so bad that another white man employee asked me if I was okay? I sincerely thank him for his enthusiasm, there would be no comment if there was not a white woman who came after me with a little girl who wanted to return an item and immediately the white employee( I mean white women been work on me ) turned around and smiled at them while she treated me as an invisible person who had not finished her job with me. It is terrible that the employee is beautiful but her soul is terribly distorted. Will never come back here again because of this racist staff.
HH
Hiy
Oct 15, 2025
1.0
I have always loved shopping at Staples, but my recent experience with one employee has left me feeling quite the opposite. There was an older white gentleman who seemed to be giving me strange looks as soon as I walked in. I was there to return an Amazon package, and everything was going smoothly until he suddenly started telling me, "If you love humans, don't shop with Amazon."
While he was processing my return, he was unprofessional, pulling the tape so hard that he ripped the bag. Spitting everywhere and he almost hit me this was one of the worst customer service experiences I've ever had. I truly enjoy Staples, but this encounter has made me reconsider returning unless that employee is addressed.
Please feel free to contact me if you need any further details about my visit.
What products and brands can I find at Staples in Fayetteville, NC?
Staples offers a wide range of products including Chromebooks, HP and Dell laptops, printers, office supplies, furniture, and brands like Amazon, Dell, HP, Microsoft, Apple, and 3M.
What services does Staples in Fayetteville provide?
Staples provides printing, shipping, tech, travel, recycling services, direct mail, design services, passport photos, and iPostal1 services.
What are the store hours for Staples in Fayetteville, NC?
Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.
What payment options are accepted at Staples in Fayetteville?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Staples in Fayetteville a drop-off location for recycling?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
Which nearby stores can I visit for shoe shopping near Staples Fayetteville?
Shoe Carnival and SKECHERS Warehouse Outlet are nearby shoe stores you can visit for footwear shopping near Staples.
What nearby shipping centers can complement my visit to Staples?
Nearby shipping centers include UPS Alliance Shipping Partner and UPS Access Point location, making it convenient for your mailing and shipping needs.
Are there any nearby places for dining or refreshments near Staples Fayetteville?
Boston Market is a nearby American restaurant where you can grab a meal or refreshments before or after your visit to Staples.
How can I use nearby services in Cross Pointe Center during my visit to Staples?
Cross Pointe Center, where Staples is located, has various retail and service options, providing a convenient shopping experience with stores like music & arts, shoe stores, and auto wash services.