United States Postal Service

3.9
16 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 904 S 13th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
904 S 13th St, Erwin, NC
28339, United States

Hours

Reviews

3.9
16 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • GL
    Greg Lamb
    Jul 19, 2025
    5.0
    Staff are always helpful at this small-town po. I always receive a "Welcome," a "Thank you," and a "Have a nice day!" when I visit here. Their hours are staggered from the other post offices so that I can bring my packages here while other offices are closed for lunch.
  • WW
    William Wesselman
    Mar 16, 2025
    5.0
    Went to post office to mail out a couple of gifts to family members. They were helpful in getting my packages into the delivery service.
  • SS
    Sheca
    Dec 10, 2024
    1.0
    Went to ship 2 items to return and the guy was not helpful. I told him that the two items were to be shipped together and the only thing he said was "I can't do it". He did not offer a box or anything. I drove all the way to this location to make the drop off and the least that he could have done was to offer a box or help me choose one even if I would have had to pay for it. I have never had this type of experience at this location. They are normally helpful with suggestions or have empty boxes to use. Maybe today was just an off day for him.
  • RH
    Richard Hair
    Apr 7, 2020
    5.0
    I rate as 5 star I always feel welcome and very friendly and keep smile cheer you your mood walk inside the Post offices thank to guy Chris never had any problem honest and happy results send off package looking forward send boxes package To come again thank you .
  • SS
    Stephanie Santelmann
    Sep 12, 2018
    1.0
    I have lived in Erwin NC for over 2 years now, our mail lady is the worst! First of all, I’m always at home day and night. She will keep leaving these, “Sorry we missed you notes” I’m writing this review, because after (2) years of my certified mail, and packages, being returned to the sender is ENOUGH! I’ll sit on my porch as she drops her sorry we missed you, and drives away with my package. One day, after her leaving like (5) “Sorry we missed you cards” I had ran to the mail box and said, hey! I need my package! Where is it at? I told her my tracking said “out for delivery for 4 or 5 days now, she insisted, and said “Quote” (I’m sure I don’t have it, as she sighed at me and began to look in her back seat for it) She hands me my box, and drives away chain smoking her cigarettes as she does! I dunno how many certified letters, or packages are lost, or non received because my unmotivated mail lady.. it’s so rediculous.. my old mail lady was GREAT! She would beep the horn, and I’d run out side and happily grab my package, or sign for my mail. I miss those days. Anyways, I never leave negative reviews. And I usually let things slide, but I just can’t take this anymore.. Do I need to hire someone to stand by my mailbox all day? I live off of Old Stage rd S in Erwin NC 28339. And all of my Neighbors agree with me!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.