United States Postal Service

1.6
177 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1001 W Ehringhaus St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1001 W Ehringhaus St, Elizabeth City, NC
27909, United States

Hours

Reviews

1.6
177 reviews
5 stars
16
4 stars
7
3 stars
6
2 stars
3
1 star
145

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being marked as delivered but not actually received, leading to frustration and distrust in the service.

Customer Service

Feedback highlighted a pattern of rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received when seeking assistance.

Operational Inefficiency

Customers noted frequent delays in mail delivery, inconsistent service, and issues with packages being returned or misdelivered.

Positive Experiences

A few reviews mentioned friendly and helpful staff members, particularly in relation to passport services, indicating that there are some positive interactions.
  • SG
    Shenene Garnett
    Dec 18, 2025
    1.0
    I had multiple packages being delivered today 12/18/25. They delivered 2 and sent the rest back saying my address is incorrect. If it’s incorrect then how did I receive the 2 of the packages from you?! Those are Christmas presents for my kids that you are sending back and I can’t get a hold of anyone bc you make it impossible to do so!!
  • JJ
    Jo Jo
    Dec 13, 2025
    1.0
    Please give your business to EC Mailbox Center instead of USPS!! Be aware that the post office closes and locks their doors 5 to 10 minutes before they actually close! All I had was a small package that had to be scanned by their QR code reader for the label to print out, the post office worker said no we’re closed through the door. Even though it was not noon yet. The post office only being open for only two hours on a Saturday STILL seems to be too much for them.
  • BN
    bannana nugget
    Dec 11, 2025
    1.0
    I ordered a package about 2 weeks, it was supposed to originally arrive last Saturday, then it got delayed and was supposed to arrive today, it arrived here before the sun even rose, and is nowhere to be seen, there haven't been any updates since this morning. Mind you I paid extra to have it quicker, it has been longer than the traditional shipping options latest date.
  • KC
    Katrina Cole
    Dec 1, 2025
    1.0
    Elizabeth City Post Office Constantly misdelivers packages. I've actually had a package marked delivered that was still in the post office itself. Is extremely hard to get through to on the phone and if you do most the staff is rude and unhelpful. There are a select few that are helpful and go out of their way for you but its very few. The route driver has broken my mailbox shoving over sized stuff in my mailbox and just leaves the door open if it cant close when im lucky enough for them to get my package to me.
  • CC
    Casey Cuomo
    Nov 30, 2025
    1.0
    Went on Saturday to mail 2 small bubble paks, weighing less than 1 oz each. Three employees helping customers while 4th girl was standing at her station PLAYING ON HER PHONE! When she finished scrolling social media or her game of Candy Crush, she called me up. The same paks have always cost me 1.63 without tracking, but she said 7.50 each because they have to be hand sorted, but the others I sent are exactly same dims and weight. Make it make sense! Twenty years of dealing with this place and it just gets worse.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.