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Visit your local Post Office™ at 1001 W Ehringhaus St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with packages being marked as delivered but not actually received, leading to frustration and distrust in the service.
Customer Service
Feedback highlighted a pattern of rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received when seeking assistance.
Operational Inefficiency
Customers noted frequent delays in mail delivery, inconsistent service, and issues with packages being returned or misdelivered.
Positive Experiences
A few reviews mentioned friendly and helpful staff members, particularly in relation to passport services, indicating that there are some positive interactions.
SG
Shenene Garnett
Dec 18, 2025
1.0
I had multiple packages being delivered today 12/18/25. They delivered 2 and sent the rest back saying my address is incorrect. If it’s incorrect then how did I receive the 2 of the packages from you?! Those are Christmas presents for my kids that you are sending back and I can’t get a hold of anyone bc you make it impossible to do so!!
JJ
Jo Jo
Dec 13, 2025
1.0
Please give your business to EC Mailbox Center instead of USPS!! Be aware that the post office closes and locks their doors 5 to 10 minutes before they actually close! All I had was a small package that had to be scanned by their QR code reader for the label to print out, the post office worker said no we’re closed through the door. Even though it was not noon yet. The post office only being open for only two hours on a Saturday STILL seems to be too much for them.
BN
bannana nugget
Dec 11, 2025
1.0
I ordered a package about 2 weeks, it was supposed to originally arrive last Saturday, then it got delayed and was supposed to arrive today, it arrived here before the sun even rose, and is nowhere to be seen, there haven't been any updates since this morning. Mind you I paid extra to have it quicker, it has been longer than the traditional shipping options latest date.
KC
Katrina Cole
Dec 1, 2025
1.0
Elizabeth City Post Office Constantly misdelivers packages. I've actually had a package marked delivered that was still in the post office itself. Is extremely hard to get through to on the phone and if you do most the staff is rude and unhelpful. There are a select few that are helpful and go out of their way for you but its very few. The route driver has broken my mailbox shoving over sized stuff in my mailbox and just leaves the door open if it cant close when im lucky enough for them to get my package to me.
CC
Casey Cuomo
Nov 30, 2025
1.0
Went on Saturday to mail 2 small bubble paks, weighing less than 1 oz each. Three employees helping customers while 4th girl was standing at her station PLAYING ON HER PHONE! When she finished scrolling social media or her game of Candy Crush, she called me up. The same paks have always cost me 1.63 without tracking, but she said 7.50 each because they have to be hand sorted, but the others I sent are exactly same dims and weight. Make it make sense! Twenty years of dealing with this place and it just gets worse.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Elizabeth City?
The United States Postal Service is located at 1001 W Ehringhaus St, Elizabeth City, NC 27909.
What are the opening hours of this USPS location?
The USPS at 1001 W Ehringhaus St is open Monday to Friday from 9:00 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services at this location require an appointment using the online scheduler, though limited walk-in hours may be available.
How much does a passport photo cost at this USPS?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can rent a PO Box online or in person at this Post Office by bringing two valid IDs and completing an application. Visit the USPS website to start online.
Are the PO Boxes accessible after normal business hours here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office for details.
What nearby places can I visit before or after my USPS visit?
Nearby, you can visit Andy's Pancake and Steak House for a meal, EvoLeetion Natural Hair Studio for beauty services, or The Water EC church for community events.
Is there convenient banking or ATM access near this USPS location?
Yes, nearby banking options include BB&T Mortgage, BB&T ATM, and Truist, providing easy access to financial services.
Are there other postal or shipping services close to this USPS?
Yes, there are other local post offices such as USPS, US Post Office, and additional USPS facilities nearby to meet your mailing needs.