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Visit your local Post Office™ at 1100 N Miami Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for rudeness and lack of assistance.
Delivery Issues
Frequent complaints about lost packages, undelivered mail, and inconsistent delivery times.
Facility Condition
The physical location is described as run down and often closed during posted hours, contributing to customer frustration.
Communication Problems
Customers report difficulty reaching the office by phone, with many calls going unanswered.
Overall Satisfaction
General dissatisfaction with the postal service at this location, with many customers expressing a desire to avoid using it.
JW
Jamel Williams
Oct 15, 2025
1.0
Worst postal office in Durham. They sent back my package because my name wasn't link to my address. But it clearly is because they delivered one of my packages in my mailbox. When I figured the issue, I informed them the issue was resolved and they stated they would redeliver my package. They didn't and instead sent my package back to sender. So I didn't get my package as promised and now have to reorder my package. I find it dumb that they delivered one of my packages to my mailing address. But didn't deliver my other package and now have to wait to reorder what they sent back after they told me they would redeliver. And have to wait longer for a package I need. Like I said WORST postal office in Durham NC!
2N
21st Century Youth Leadership Institute Nonprofit
Aug 30, 2025
1.0
Bad customer service
SD
Sergio Diaz
Aug 23, 2025
5.0
We recently moved to Durham and were in need of guidance (PO box, forwarding address, etc.) and the staff at this USPS were incredible!
Patient, informative and supportive (even got some local food recommendations 🙂). Yes - the reviews talking about the area being ‘run down’ are true.. But, the customer service that the staff provide inside are A+!!
Genuinely, best USPS experience I’ve ever had! (I still hate you Tamarac, FL Branch)
RM
Rachel Martin
Aug 15, 2025
1.0
TERRIBLE. Not only is this physical location in disrepair, I have had multiple packages not delivered for a list of various reasons. Had one package that was "lost" only to have it show up 3 weeks later after I already had to pick up the replacement directly from the post office. I asked them to return the original back to the sender and somehow it still ended up back delivered at my apartment again. I currently have a package that's "undeliverable," when I've been home both days and no one has even attempted a delivery. Since we're a new development, I have been understanding of some issues, but I have also been living here for 6 weeks and the post office won't deliver the keys for the residents to access our mailboxes. Our leasing office is handling our mail, but some days it doesn't even get delivered to them. This post office has not been serving our community well at all.
LK
Lily Kay
Jul 31, 2025
4.0
Served my purppse of dropping off my pre printed label package, however anything bigger than my small wreath in a parcel bag would not have fit in the lobby drop box. Does not have a self service kiosk to print labels or that big blue collection box to drop off boxes. East durham station. Beats the anxiety I had trying to find parking for the office near city hall.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1100 N Miami Blvd offer?
The USPS location at 1100 N Miami Blvd offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I submit a first-time passport application at this USPS location?
Yes, this USPS accepts first-time passport applications and most locations also provide passport photo services.
Do I need an appointment for passport services at this Post Office?
Yes, you typically need to schedule an appointment using the USPS online scheduler, although some locations offer limited walk-in hours.
What are the operating hours for this USPS location?
Monday to Friday: 9:30 AM - 4:00 PM, Saturday: 9:30 AM - 12:00 PM, Sunday: Closed.
Are PO Boxes available at this USPS location and how can I get one?
Yes, you can get a PO Box by applying online or in person with two valid forms of ID. Visit the USPS PO Boxes website to start the process.
Is 24/7 access available for PO Boxes at this USPS branch?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Please check directly with this Post Office.
Which nearby places can I visit before or after my postal errands at USPS 1100 N Miami Blvd?
Nearby, you can visit Aaron's Inc. for electronics and furniture rental, Sunny Beauty Supply for beauty products, or enjoy a meal at Pupuseria Doña Laura Salvadoran restaurant.
Are there financial service locations near the USPS branch for check cashing or tax help?
Yes, ACE Cash Express offers check cashing services nearby, and H&R Block provides tax and financial services close to the USPS location.
What are some health-related services close to the USPS at 1100 N Miami Blvd?
Nearby health services include CSL Plasma donation center and DaVita Downtown Durham Dialysis Clinic, both providing medical support near the Post Office.
How can I schedule an appointment for passport services at this USPS location?
Use the USPS online scheduler available on their website or through their app to make an appointment for passport photos and applications.