Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(172 reviews)

Business Details

1100 N Miami Blvd, Durham, NC
27703, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1100 N Miami Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1100 N Miami Blvd, Durham, NC
27703, United States

Hours

Reviews

2.0
172 reviews
5 stars
31
4 stars
10
3 stars
5
2 stars
4
1 star
122

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported packages being marked as delivered but not received, with some packages going missing entirely.

Customer Service

Feedback on customer service is mixed; while some staff members were praised for their helpfulness, many reviews highlighted rude and unprofessional behavior from employees.

Operational Problems

Customers frequently mentioned long wait times, understaffing, and issues with the physical condition of the post office.

Management Concerns

Several reviews pointed to poor management and lack of accountability as contributing factors to the overall negative experiences at this location.
  • SN
    Samantha Neese
    Jan 20, 2026
    1.0
    I called two days in advance to hold my packages at the post office. I was told I could not hold the packages because they inputted address had one digit wrong- instead it’ll be returned to sender because that address is invalid (A land of grass). Today I see it was delivered “In a garage or other door”.. except there is no garage or door there because it’s a field of grass… Now the company is trying to keep my funds because USPS says delivered despite the fact that it was NOT. Now I’m sent chasing two missing packages despite the fact I called 72 hours in advance to stop this AND my package was delivered to an empty field of grass and lied about its drop off location.. I just moved here from out of town and hate this city already….
  • HW
    Hardly Working
    Dec 10, 2025
    1.0
    I had a woman explicitly state she would hold my package due to the being dropped off at was high theft , come back and my package was stolen
  • IC
    Irene C
    Dec 10, 2025
    1.0
    Never delivered the packages and lied on the tracking system, pretending that they attempted to deliver while none deliveries were ever made. What kind of working attitude is that? Wonder why this location still exists.
  • A
    曹恆鳴
    Dec 9, 2025
    1.0
    They are not gonna deliver your any parcel. They won’t even attempt the delivery and just ask me to pick up by myself. Several times , once I saw the carrier is USPS it’s almost 90% I know I can’t get my package. Worst services I have ever seen.
  • JW
    Jamel Williams
    Oct 15, 2025
    1.0
    Worst postal office in Durham. They sent back my package because my name wasn't link to my address. But it clearly is because they delivered one of my packages in my mailbox. When I figured the issue, I informed them the issue was resolved and they stated they would redeliver my package. They didn't and instead sent my package back to sender. So I didn't get my package as promised and now have to reorder my package. I find it dumb that they delivered one of my packages to my mailing address. But didn't deliver my other package and now have to wait to reorder what they sent back after they told me they would redeliver. And have to wait longer for a package I need. Like I said WORST postal office in Durham NC!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others