United States Postal Service

3.3
60 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3500 N Roxboro St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3500 N Roxboro St, Durham, NC
27704, United States

Hours

Reviews

3.3
60 reviews
5 stars
31
4 stars
2
3 stars
3
2 stars
2
1 star
22
  • HH
    Hannibz
    Dec 29, 2025
    1.0
    Held my package for days no communication
  • ST
    Selbin Torres
    Sep 29, 2025
    1.0
    Have been calling and it’s like they don’t hear the dam phone ring. It’s been two weeks and I still haven’t received a key to my mailbox but they are putting mail in it. Doesn’t make sense!!!!
  • MJ
    Miss Jay
    Aug 30, 2025
    1.0
    Why does it smell so bad? This is the worst smell I’ve ever experienced in my life. It’s been like that for years ! I hate going in there
  • JJ
    JC JC
    Jul 24, 2025
    1.0
    They're #1 Worst customer service
  • CH
    Candace Harris
    Oct 9, 2021
    1.0
    I was expecting a package today 10/9. I checked my amazon account and it stated my package was delivered. I went outside to look and check my mail box and it was not there. I then looked online and it stated delivery was attempted at 11:57am. I was at home and no one came here to deliver a package to me. I needed my package today and now its being held for pickup at the post office and you are closed. If you didn't want to work today, that's fine, next time call me so I can come get my things before you close. Now I have to wait until Tuesday, which is after the time I needed this. #93748896950063099263. All other packages have been left on my door step. Why was this different?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.