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Visit your local Post Office™ at 323 E Chapel Hill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Melissa at the front desk has always been super helpful and is extremely kind and considerate. Wish there were folks like her in all establishments!
VC
Vanessa Cabrera
Jun 16, 2025
5.0
Great!!
JG
JuJu Glez
Jun 3, 2025
1.0
I had an appointment for my son’s passport and it was a terrible experience. The employee don’t help at all and they are really rude . I had to set everything up for the passport picture and the person taking the picture was upset my son was not looking at the camera he only 2months . And also when I was asking them questions they were getting terrible attitudes .
JD
Joshaline Douglas
Mar 30, 2020
1.0
Tanika needs to be fired! She’s rude. Curses at customer. Says “ya mama” jokes. She is extremely rude and needs to learn customer service skills. If I wasn’t a professional, she would have gotten hers 😊
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 323 E Chapel Hill St in Durham, NC?
They offer mailing and shipping services, money orders, PO Boxes, passport processing, gift cards, and more.
Can I get a new passport application and photo at this USPS location?
Yes, first-time passport applications and photos are accepted here. You need to complete and print your application before applying and schedule an appointment for photo services.
Is an appointment required for passport services at this USPS office?
Most passport services require an appointment using the online scheduler, though there are limited walk-in hours at select locations.
What is the cost to get a passport photo at this USPS?
The current fee for a passport photo is $15.
Can I rent a PO Box at this USPS location and how do I do it?
Yes, you can search and reserve a PO Box online, then complete the setup in person at this location with valid ID.
What are the operating hours of the United States Postal Service at 323 E Chapel Hill St?
Monday through Friday from 9:00 AM to 5:00 PM. Closed on Saturdays, Sundays, and certain holidays.
How can nearby public and government buildings like the US District Court and Durham Post Office assist customers visiting this USPS?
Customers can access various related services conveniently since these government buildings are close, possibly combining errands like mail services, court matters, or government agency visits in one trip.
What dining options are near the USPS location for customers before or after their visit?
Nearby restaurants like QueenBurger, Queeny's, Rue Cler, and The Roof offer great choices for burgers, French cuisine, American dishes, and cocktails.
Are there any professional legal services close to the United States Postal Service at 323 E Chapel Hill St?
Yes, legal services such as Kisala Law Firm, Hanline Law, and Laurice C. McClain, Attorney at Law are nearby for clients who may need legal advice.
How can I find more information or schedule appointments online for this USPS location?
You can visit their website at https://tools.usps.com/locations/details/1438143 or use the provided online reservation URL for appointments and service info.