United States Postal Service

2.5
119 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 323 E Chapel Hill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
323 E Chapel Hill St, Durham, NC
27701, United States

Hours

Reviews

2.5
119 reviews
5 stars
33
4 stars
7
3 stars
6
2 stars
10
1 star
63
  • YR
    Yadurshini Raveendran
    Oct 9, 2025
    5.0
    Melissa at the front desk has always been super helpful and is extremely kind and considerate. Wish there were folks like her in all establishments!
  • VC
    Vanessa Cabrera
    Jun 16, 2025
    5.0
    Great!!
  • JG
    JuJu Glez
    Jun 3, 2025
    1.0
    I had an appointment for my son’s passport and it was a terrible experience. The employee don’t help at all and they are really rude . I had to set everything up for the passport picture and the person taking the picture was upset my son was not looking at the camera he only 2months . And also when I was asking them questions they were getting terrible attitudes .
  • JD
    Joshaline Douglas
    Mar 30, 2020
    1.0
    Tanika needs to be fired! She’s rude. Curses at customer. Says “ya mama” jokes. She is extremely rude and needs to learn customer service skills. If I wasn’t a professional, she would have gotten hers 😊

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.