United States Postal Service

Reviews

• DS

  DOM SACCO

  Oct 11, 2025
  1.0
  For the fourth time I took a item for inspection into the Eno valley post office the box the wrapping and the item for inspection and latter find out that they never submitted anything to claims department and claim was denied Each time I was never given a receipt to the item and Each time when I questioned what happened? They could not find any record of my bringing the item into the post office and the claim was denied
• RM

  R Monroe

  Sep 16, 2025
  1.0
  For years now, we are having the same problems over and over. It doesn't matter how many times I call the post office and complain. Nothing ever gets corrected. My mail and packages are getting delivered to the wrong address constantly. I receive the wrong mail constantly. I had a neighbor bring my package to me recently. I have also delivered packages to my neighbors. I run a small business and ship envelopes and packages nearly everyday. I do the pick up notices and get the mailings in the box early in the morning and put the flag up. I have witnessed the carrier just drive by. I have also seen them pile my incoming mail on top of the outgoing mail. This all started when our long term carrier retired, and every new carrier since her is just plain awful. Since they are constantly being turned over, I can imagine they are either quitting or being fired. It's a shame the postal service has become run down. When I started my business over 30 years ago, the post office was reliable and inexpensive. It's neither now. What a terrible shame.
• AK

  A k

  Sep 8, 2025
  5.0
  Quick and knowledgeable service experience!
• JS

  Janelle Stroschein

  Jun 11, 2025
  5.0
  The Staff is very helpful and courteous!
• SS

  Sarah Seelbinder

  Nov 4, 2022
  1.0
  If I could give 0 stars I would!! Their low star rating is deserved. Four months ago I purchased an early Christmas gift for my daughter from eBay. The package was insured through Priority Mail. My package was delivered to the wrong address. Because I live in an apartment complex they could not “pin point” the exact apartment where it was left. The postal worker that I dealt with for 45 minutes about my situation was nice but unable to resolve my issue. When I asked to speak to the manager they went to get him but he would not leave his office to speak with me. Since this time I have had 4 packages (that I have photos of) delivered to my apartment that belonged elsewhere. I am an honest person so I hand delivered them to the home where they belonged. I was NOT that lucky and my daughters unique and costly Christmas gift is gone. The online postal insurance claim service would not allow me to file a missing claim to refund me for my package so back to the Eno River PO I went. Still no idea from either woman working that day about how this could be resolved. They kept saying it had been delivered in my complex. Couldn’t get them to understand that that didn’t mean I had not received it!!! One employee overheard what I was saying and named the particular employee by name. She said that it was a constant issue with her delivering mail to the wrong person. Should reading tests be given to employees to insure they can read or to make sure they are not dyslexic? I received informed delivery confirmations of my mail as it is scanned into the post office. On Oct. 31, 2022, I received notice that I had a government mailing in my box. Because of the sensitivity of the information in these letters I went that evening to get my mail. GUESS WHAT???? It WASN’T in there!! Yet ANOTHER mistake made by our carrier!!! I’m livid! If an employee continually makes mistakes in delivering the mail, she should be fired! What is the difference in putting my sensitive government information in the hands of a stranger and someone stealing the mail? The loss of personal information has been compromised and stolen from me.

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