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Visit your local Post Office™ at 311 Milton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
For the fourth time I took a item for inspection into the Eno valley post office
the box the wrapping and the item for inspection and latter find out that they never submitted anything to claims department and claim was denied
Each time I was never given a receipt to the item and Each time when I questioned what happened? They could not find any record of my bringing the item into the post office and the claim was denied
RM
R Monroe
Sep 16, 2025
1.0
For years now, we are having the same problems over and over. It doesn't matter how many times I call the post office and complain. Nothing ever gets corrected. My mail and packages are getting delivered to the wrong address constantly. I receive the wrong mail constantly. I had a neighbor bring my package to me recently. I have also delivered packages to my neighbors. I run a small business and ship envelopes and packages nearly everyday. I do the pick up notices and get the mailings in the box early in the morning and put the flag up. I have witnessed the carrier just drive by. I have also seen them pile my incoming mail on top of the outgoing mail. This all started when our long term carrier retired, and every new carrier since her is just plain awful. Since they are constantly being turned over, I can imagine they are either quitting or being fired. It's a shame the postal service has become run down. When I started my business over 30 years ago, the post office was reliable and inexpensive. It's neither now. What a terrible shame.
AK
A k
Sep 8, 2025
5.0
Quick and knowledgeable service experience!
JS
Janelle Stroschein
Jun 11, 2025
5.0
The Staff is very helpful and courteous!
AH
Ambrosher Hall
Feb 13, 2019
1.0
this place opens after business hours and closes before business hours . i have been trying to sign for a letter for days and have not been able to because i dont get off until after they close. there is no easy way to contact them. horrible customer service...this is why USPS is going out of business. it is a terrible business!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 311 Milton Rd?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, get gift cards, and more at this post office.
Can I apply for a passport at this post office and do they take passport photos?
Yes, this location accepts first-time passport applications and most locations also offer passport photo services. You need to complete and print your application form and schedule an appointment for photo services.
Is an appointment required for passport services at this post office?
Yes, appointments are generally needed for passport services using the online scheduler. Limited walk-in hours are available at select locations.
What are the business hours of this Postal Service location?
The post office is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person. Online applications are at https://www.usps.com/manage/po-boxes.htm and in-person requires two valid IDs and a completed application.
Is 24/7 access available for PO Boxes in the lobby at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local post office for exact lobby access times.
What nearby transportation options can help me reach the United States Postal Service at 311 Milton Rd?
ENT Party Bus, a rental transportation service nearby, can help you get to the post office conveniently around Durham.
Are there any recreational or sports facilities near the post office for activities before or after a visit?
Yes, Triple Threat Training Lab for basketball skills and Armstrong Hill Soccer Stadium are nearby sports venues you can visit.
What nearby public services or community resources are near the post office?
Durham County EMS Station 6 provides emergency services, and Durham County Public Library offers community resources near the post office.