United States Postal Service

2.6
66 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 311 Milton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
311 Milton Rd, Durham, NC
27712, United States

Hours

Reviews

2.6
66 reviews
5 stars
25
4 stars
1
3 stars
2
2 stars
0
1 star
38
  • DS
    DOM SACCO
    Oct 11, 2025
    1.0
    For the fourth time I took a item for inspection into the Eno valley post office the box the wrapping and the item for inspection and latter find out that they never submitted anything to claims department and claim was denied Each time I was never given a receipt to the item and Each time when I questioned what happened? They could not find any record of my bringing the item into the post office and the claim was denied
  • RM
    R Monroe
    Sep 16, 2025
    1.0
    For years now, we are having the same problems over and over. It doesn't matter how many times I call the post office and complain. Nothing ever gets corrected. My mail and packages are getting delivered to the wrong address constantly. I receive the wrong mail constantly. I had a neighbor bring my package to me recently. I have also delivered packages to my neighbors. I run a small business and ship envelopes and packages nearly everyday. I do the pick up notices and get the mailings in the box early in the morning and put the flag up. I have witnessed the carrier just drive by. I have also seen them pile my incoming mail on top of the outgoing mail. This all started when our long term carrier retired, and every new carrier since her is just plain awful. Since they are constantly being turned over, I can imagine they are either quitting or being fired. It's a shame the postal service has become run down. When I started my business over 30 years ago, the post office was reliable and inexpensive. It's neither now. What a terrible shame.
  • AK
    A k
    Sep 8, 2025
    5.0
    Quick and knowledgeable service experience!
  • JS
    Janelle Stroschein
    Jun 11, 2025
    5.0
    The Staff is very helpful and courteous!
  • AH
    Ambrosher Hall
    Feb 13, 2019
    1.0
    this place opens after business hours and closes before business hours . i have been trying to sign for a letter for days and have not been able to because i dont get off until after they close. there is no easy way to contact them. horrible customer service...this is why USPS is going out of business. it is a terrible business!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.