Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 65 Tw Alexander Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
271 reviews
5 stars
63
4 stars
10
3 stars
13
2 stars
15
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Delivery Issues
Numerous complaints about packages being misdelivered, lost, or not delivered at all, leading to frustration among customers.
Long Wait Times
Many reviews highlighted excessively long wait times, often exacerbated by understaffing and inefficient service.
Cleanliness and Maintenance
The facility was described as dirty and poorly maintained, contributing to a negative customer experience.
Passport Services
Frequent issues with passport appointments being canceled or not honored, causing significant inconvenience for customers.
- KAKayla AllenNov 3, 20251.0Had a package get delivered on 11/01/2025, said it was delivered to my mailbox. I went to my mailbox; the package was nowhere to be found. I spoke with management at my apartment complex; they said the package was not in the mailroom. I tried calling them today, no one picked up the phone. My package is nowhere to be found, mind you what I ordered was very expensive. Lack of care. Extremely frustrated.
- JGJonathan GibsonOct 31, 20255.0Nice location. Clean and safe.
- LRLila RieberOct 22, 20251.0I completed my passport application here, and they tried to mail my birth certificate to a trailer park in the middle of nowhere. It seemed like an attempt to steal my identity! Thank God it was returned as undeliverable.
- MFMarvin FerrellOct 3, 20251.0What the hell even is this ...it's like a restroom with some mailboxes....
- PPPhillipSep 4, 20251.0The most run down post office I have ever seen. Posting box was broken
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 65 Tw Alexander Dr?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 65 Tw Alexander Dr?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Are PO Boxes available, and how can I rent one?
Yes, you can search and reserve PO Boxes online and complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but exact hours may vary, so confirm with the local Post Office.
What nearby places can I visit before or after using the Postal Service?
You could visit Research Triangle Park for a walk or explore nearby businesses like Taste Squared for event photography or Western Union for money transfer services.
Are there other postal services nearby if I need alternatives?
Yes, nearby postal services include the US Post Office and the RTP post office which can serve your mailing and shipping needs.
How can nearby transportation options help me reach the United States Postal Service?
Nearby travel and transportation services like I40-W rental service can help customers easily access the Post Office.
What should I know about photo services for passports at this location?
Passport photo services are available by appointment and cost $15. Appointments can be scheduled using the online system.