Brand Certified
United States Postal Service
2.2(281 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
65 Tw Alexander Dr, Durham, NC
27709, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 65 Tw Alexander Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
281 reviews
5 stars
68
4 stars
10
3 stars
13
2 stars
15
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies, with some customers praising helpfulness and friendliness, while others report rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about packages being marked undeliverable, misdelivered, or not delivered at all, leading to frustration among customers.
Long Wait Times
Many customers experienced long lines and slow service, often waiting over 30 minutes to be served.
Cleanliness and Maintenance
The post office is frequently described as dirty and poorly maintained, with some customers expressing concern over the overall condition of the facility.
Passport Services
Mixed reviews on passport services, with some customers reporting efficient processing while others faced cancellations and poor communication.
- TWTaylor W2 days ago1.0The Indian or mixed? Lady with multiple nose rings was very rude. Giving the guy in front of me a hard time for using a Manilla envelope that was clearly under half an inch. Then it was my turn, again very unfriendly. I told her to have a nice day and she rolled her eyes and completely ignored me. If you don't like your job find a new one. She had two air pods in so maybe she didn't hear me I'm not sure. Just didn't feel welcome at all.
- SDSas DutchFeb 23, 20261.0Their Dropbox has been broken for nearly a year. I've seen no intention to fix it. Every time I go during operating hours the lines are extremely long
- JMJamie MurphyFeb 19, 20261.0What’s the point of having a 24-hour lobby with a self-service kiosk if the package drop box is broken. I came to print my shipping label and now I’ll have to make a second trip to drop the packages off at the counter because the box is out of order.
- TBTaylor BrianneFeb 12, 20265.0Support your local postal service, love these guys!
- MCMelissa CruzJan 28, 20261.0I have a package that keeps saying that it's out for delivery and then immediately marked as undeliverable. I've spoken to USPS customer care and they said to contact the branch directly but they never answered the phone. In fact you can hear them answer and then immediately hang up. Very unprofessional. I've been told to pick up my package, but when I went to get it they say they don't know where it is that it must be on the truck. So it's not out for delivery, but it's not on the truck, so where the hell is it? Wouldn't it be nice to have someone with a brain to answer the phone and tell you? Welp, no one that works here clearly has one.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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