Brand Certified
The UPS Store
3.6(153 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
6409 Fayetteville Rd, Durham, NC
27713, United States
Certified by The UPS Store • Mar 01, 2026
(919) 806-5084
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/durham/6409-fayetteville-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5399 in Durham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blocks North Of I-40 Cross Hwy 54 On Right.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.6
153 reviews
5 stars
93
4 stars
3
3 stars
4
2 stars
6
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees like Lupe and Charlie.
Service Efficiency
While some reviews highlighted quick and efficient service, others noted long wait times, particularly during busy periods.
Customer Service Issues
Several customers reported negative experiences with rude or unhelpful staff, leading to dissatisfaction with the service.
Operational Hours
Multiple reviews indicated that the store does not consistently adhere to its posted hours, causing inconvenience for customers.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant frustrations.
- LWLeeza WigginsFeb 18, 20261.0I been here before to print and was always able to just email them what i wanted printed. Went in tonight and was told to use the computer to email myself the file on my phone that i wanted to print, using their computer. IT COSTS $3 TO USE THEIR COMPUTER. I didn’t even realize there was a time limit. I was trying to get into my email when the time expired. I just decided it wasn’t worth my Time. I’ll take my 40 bucks to staples or Office Depot from here on out.
- SNScott NeidichJan 12, 20261.0I've been here a few times. They have had system outages a bunch. Most recently they said they would have to charge me $5 to print a pre existing UPS label. Ridiculous.
- NRNancy R.Jan 6, 20265.0The ladies that work here are super sweet!
- SZSheila ZerehiNov 22, 20255.0Staff are always helpful and friendly there.
- ASAdnan SaleemNov 19, 20255.0I just loved the way she helped me. I wish I could pay some tip. She was amazing!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Durham?
The UPS Store in Durham is open Monday to Friday from 9:00 AM to 7:30 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.
What services does The UPS Store #5399 offer?
The UPS Store #5399 offers packing, shipping, printing, document finishing, mailbox services, notary service, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Durham?
It is located at 6409 Fayetteville Rd, Ste 120, Durham, NC 27713, 2 blocks north of I-40 across Highway 54 on the right.
Can I use The UPS Store for mailbox rental and mail services?
Yes, The UPS Store offers mailbox rental services for all your mail and packages.
What payment options are accepted at The UPS Store in Durham?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store in Durham open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Are there any shredding services near The UPS Store in Durham?
Yes, Shred Nations offers shredding services nearby, which customers might find useful in addition to The UPS Store's shredding options.
What nearby stores can customers visit for beauty or fashion products near The UPS Store?
Nearby stores such as Dolce & Diva, a clothing store, and Luxury Nails Spa offer retail and beauty services close to The UPS Store.
Are there any mobile phone service providers nearby The UPS Store?
Yes, T-Mobile, a mobile phone store and telecommunications company, is located near The UPS Store, which can be convenient for customers needing phone services.
What should I know about holiday closures for The UPS Store in Durham?
The UPS Store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. On other holidays, they may have regular hours.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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