Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5945 in Durham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Exchange On Erwin, Next To Chipotle And Dunkin Donuts.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
309 reviews
5 stars
254
4 stars
6
3 stars2
2 stars2
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with many praising staff like Andre for their friendliness and efficiency, while others reported rudeness and unprofessional behavior from certain employees.
Staff Performance
Andre received consistent praise for his exceptional service, being described as friendly, helpful, and efficient, while other staff members were criticized for being distracted or unhelpful.
Service Issues
Several customers reported issues with service, including problems with package handling, printing services, and missing items, leading to dissatisfaction with the overall experience.
Store Environment
The store is generally described as friendly and welcoming, but some customers noted instances of unprofessional behavior that detracted from their experience.
Efficiency
Many reviews commend the quick service provided by staff, particularly Andre, with customers often noting they were in and out quickly despite busy periods.
- DTDamon TaylorNov 5, 20255.0Service was excellent. Went here for a Notary and the service was perfect.
- AAAnshulOct 30, 20255.0Every single time I get excellent service. They don't rush me to find my QR code and explain my shipping options clearly. They have notary service too. Last week the person attending to me (forgot to ask his name) heard me saying that one of my packages needed to be mailed via USPS not UPS. He offered to take my USPS package as well!
- JEJohnnie EvansAug 25, 20255.0Great customer service 😊
- AKAntonio KnoAug 11, 20251.0The guy managing the front desk is distracted and messed up an important order I would avoid this place.
- DTDey TwinzJun 2, 20255.0Great location everyone gone is so friendly! Casey helped me get my stuff all packed up!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5945 in Durham offer?
The UPS Store #5945 offers expert packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the business hours for The UPS Store #5945?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays, so please check the website for updates.
Is The UPS Store #5945 open on Sundays?
Yes, The UPS Store #5945 is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #5945 located in Durham?
The UPS Store #5945 is located at 2608 Erwin Rd, Ste 148, Durham, NC 27705, in The Exchange On Erwin, next to Chipotle and Dunkin' Donuts.
What payment methods does The UPS Store #5945 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5945 offer mailbox rental services?
Yes, mailbox rentals and service are available at The UPS Store #5945 for your mail and packages.
Can I get notary services at The UPS Store #5945?
Yes, notary services are offered at The UPS Store #5945 for your convenience.
Are there any restaurants near The UPS Store #5945 where I can grab food before or after my visit?
Yes, nearby restaurants include Chipotle Mexican Grill, Noodles & Company, Enzo's Pizza, Dunkin', and Baskin-Robbins, offering a variety of dining options.
Where can I get shredding services near The UPS Store #5945?
Shred Nations, a shredding services provider, is located nearby and offers professional document shredding services complementing those at The UPS Store.
What health facilities are near The UPS Store #5945 that I could visit if needed?
Nearby health-related places include Duke Health, Duke Fetal Diagnostic Center, Duke ADHD Clinic, Duke Children's Evaluation Center, and Triangle Smoking Studies, providing various medical services.