Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6135 in Durham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To One World Mkt & Lime & Lemon Indian Cuisine Across From Elmo's.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
209 reviews
5 stars
143
4 stars
6
3 stars2
2 stars
5
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being helpful and friendly, others were criticized for rudeness and unprofessional behavior.
Staff Performance
Certain employees, particularly Ximena, Jocelyn, and Rosa, were frequently highlighted for their exceptional service, while others were noted for poor attitudes and lack of professionalism.
Pricing Issues
Customers expressed frustration over perceived high prices and additional fees for services, leading to complaints about being charged for basic tasks.
Store Environment
The cleanliness and organization of the store received both positive and negative remarks, with some customers noting a pleasant atmosphere while others described it as dirty and unwelcoming.
- ASAnthony SimsDec 21, 20255.0Quick, courteous service, and reasonable prices
- MBMa. Cristina Salome BagaoisanNov 28, 20255.0Great and very helpful staff!
- APAnita PattersonNov 25, 20255.0The clerk that render service to me, was absolutely professional, pleasant, and knowledgeable. I will gladly share my experience-5 stars services!
- KNKainat NaeemNov 17, 20251.0Here is the corrected version: My sister sent me a parcel that had my Braun laser device. It was shipped from Durham to New York. The parcel was left in the lobby of my apartment even though it was clearly written there not to leave parcels because they get stolen. My apartment number was also mentioned on the address. When I went to check later that day, the parcel was already stolen. I have been trying to contact customer service, but they keep me on hold and do not reply to my emails. It was a 500 dollar device.
- NMNilly MichelsNov 16, 20255.0I had the best experience at UPS thanks to Joshua. His customer service was truly exceptional. He went above and beyond to help me with my package, taking the time to explain everything clearly and making sure I had exactly what I needed. It’s RARE to meet someone who genuinely cares about helping others, but Joshua absolutely does. He turned a stressful errand into a smooth, easy experience. UPS is lucky to have him 👏👏
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6135 in Durham offer?
The UPS Store #6135 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #6135 on weekdays?
The store is open Monday to Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #6135 open on weekends?
Yes, it is open on Saturdays from 10:00 AM to 4:00 PM and on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #6135 close on any holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates with regular hours on November 11, 28, and December 26.
Where is The UPS Store #6135 located?
It is located at 811 Ninth St, Ste 120, Durham, NC 27705, US, next to One World Mkt & Lime & Lemon Indian Cuisine and across from Elmo's.
What payment options are accepted at The UPS Store #6135?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
What nearby restaurants can I visit before or after using The UPS Store #6135?
You can visit Lime & Lemon Indian Grill & Bar and ZenFish - 9TH STREET DURHAM, both nearby Indian and Asian fusion restaurants.
Are there any nearby legal services close to The UPS Store #6135?
Yes, O M Wilson, a legal service specializing in wills, trusts, and probate, is located nearby for any legal assistance needs.
Is there a preschool nearby The UPS Store #6135 for families in the area?
Yes, Rites of Passage Institute, an elementary and preschool, is close to the store making it convenient for families to combine errands.
Can I get professional shredding services nearby The UPS Store #6135?
Yes, Shred Nations provides shredding services nearby for additional document destruction options.