Brand Certified
The UPS Store
3.8(210 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
811 Ninth St, Durham, NC
27705, United States
Certified by The UPS Store • Mar 01, 2026
(919) 286-3322
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/durham/811-ninth-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6135 in Durham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To One World Mkt & Lime & Lemon Indian Cuisine Across From Elmo's.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.8
210 reviews
5 stars
142
4 stars
6
3 stars2
2 stars
5
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while others praise specific employees for their exceptional service.
Staff Attitude
Several reviews mention negative experiences with staff attitudes, including rudeness and lack of professionalism, contrasting with positive mentions of friendly and helpful employees.
Pricing Issues
Customers frequently express dissatisfaction with pricing practices, including unexpected fees for services and perceived price gouging on supplies.
Store Environment
The store's cleanliness and organization received mixed reviews, with some customers noting a positive atmosphere while others reported unsanitary conditions.
- ALAbdul Lewis5 days ago1.0Terrible customer service. The lady behind the counter, gave me attitude and refused to help me. Try to print a label out so I can send my package. She continued to help everybody that was coming in the door and ignored me when she knew I needed assistance.
- JSJulia SantamariaFeb 11, 20261.0I went in to return an Amazon package and was told it didn’t have the proper tape. That part is understandable. However, the way it was handled was rude and unprofessional. I was immediately told I had to pay $5 for tape, with no explanation or courtesy. Customer service matters. Save yourself the hassle and go to the UPS on Hillandale instead—they are friendly and professional.
- ASAnthony SimsDec 21, 20255.0Quick, courteous service, and reasonable prices
- MBMa. Cristina Salome BagaoisanNov 28, 20255.0Great and very helpful staff!
- APAnita PattersonNov 25, 20255.0The clerk that render service to me, was absolutely professional, pleasant, and knowledgeable. I will gladly share my experience-5 stars services!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6135 in Durham offer?
The UPS Store #6135 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #6135 on weekdays?
The store is open Monday to Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #6135 open on weekends?
Yes, it is open on Saturdays from 10:00 AM to 4:00 PM and on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #6135 close on any holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates with regular hours on November 11, 28, and December 26.
Where is The UPS Store #6135 located?
It is located at 811 Ninth St, Ste 120, Durham, NC 27705, US, next to One World Mkt & Lime & Lemon Indian Cuisine and across from Elmo's.
What payment options are accepted at The UPS Store #6135?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
What nearby restaurants can I visit before or after using The UPS Store #6135?
You can visit Lime & Lemon Indian Grill & Bar and ZenFish - 9TH STREET DURHAM, both nearby Indian and Asian fusion restaurants.
Are there any nearby legal services close to The UPS Store #6135?
Yes, O M Wilson, a legal service specializing in wills, trusts, and probate, is located nearby for any legal assistance needs.
Is there a preschool nearby The UPS Store #6135 for families in the area?
Yes, Rites of Passage Institute, an elementary and preschool, is close to the store making it convenient for families to combine errands.
Can I get professional shredding services nearby The UPS Store #6135?
Yes, Shred Nations provides shredding services nearby for additional document destruction options.
Brand Certified Facts from The UPS Store
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