Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.6
852 reviews
5 stars
748
4 stars
23
3 stars7
2 stars5
1 star
69
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Most customers praised the delivery team for being punctual, friendly, and professional, with many highlighting excellent communication throughout the process.
Professionalism
The delivery personnel were frequently described as courteous and respectful, with several reviews noting their efficiency and care during the delivery.
Service Issues
Some customers reported issues with scheduling and service quality, particularly regarding assembly and installation, leading to dissatisfaction in certain cases.
Communication
While many reviews commended the communication regarding delivery times, there were also complaints about delays and lack of follow-up from customer service.
- KFKim Brian Fadul2 days ago5.0I had a pretty big IKEA order delivered today, and I cannot praise the delivery team enough. There were numerous heavy boxes, and they brought them up to the second floor carefully and professionally. They were punctual, polite, and handled the delivery with great care.
- LGLarry Green3 days ago5.0Delivery service was top notch. Driver and helper were very professional and cutious. I would recommend this company.
- ECErinn Card5 days ago5.0Two separate deliveries, both times the guys were professional and courteous. They put down the items gently.
- CMChrista Miller5 days ago5.0The delivery was on time and the delivery team was great. They were courteous and professional.
- BSBill ShoreDec 20, 20255.0On time, fast, friendly, and professional delivery, setup, and haul off. I'll take that combo any day of the week!
Frequently Asked Questions About RXO
What type of logistics services does RXO provide?
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, specializing in delivery, assembly, and installation of large items.
Where is RXO located?
RXO is located at 3501 Tri-Center Blvd, Durham, NC 27713, USA.
What are RXO's business hours?
RXO is open from 8:00 AM to 5:00 PM, Monday through Saturday, and closed on Sundays.
How can customers get in touch with RXO?
Customers can reach RXO by phone at +1 800-883-4593 or by email at lastmile@rxo.com.
What languages does RXO provide service in?
RXO provides its services in English and Spanish.
When was RXO established?
RXO was established in 1989.
What categories and keywords best describe RXO's business?
RXO is categorized as a shipping service, cargo and freight company, and XPO Enterprise Services, specializing in last mile delivery, final mile logistics, home delivery, appliance delivery and installation, and furniture delivery.
Is there a nearby transportation service related to RXO's logistics offerings?
Yes, Roadtex Transportation, a freight and cargo service, is located near RXO and may complement logistics and transportation needs.
Are there any nearby food or cafe options for RXO customers or visitors?
Yes, Blue Ridge Deli & Cafe is nearby and offers dining options for customers visiting or working in the area.
What nearby facilities might provide convenience for RXO customers or employees?
Circle K and Kangaroo Express are nearby convenience stores and gas stations that provide services such as fuel and snacks to customers and employees around RXO.