Business Details
3501 Tri-Center Blvd, Durham, NC
27713, United States
Certified by RXO • Mar 01, 2026
(800) 883-4593
Certified by RXO • Mar 01, 2026
https://www.rxo.com
Certified by RXO • Mar 01, 2026
About
Certified by RXO • Mar 01, 2026
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Certified by RXO • Mar 01, 2026
Hours
Certified by RXO • Mar 01, 2026
Reviews
4.6
869 reviews
5 stars
763
4 stars
23
3 stars8
2 stars6
1 star
69
What are people saying?
AI-generated from recent customer reviews
Punctuality
Customers frequently praised the delivery service for being on time and providing timely updates.
Professionalism
The delivery teams were often described as courteous, friendly, and professional in their interactions.
Communication
Many reviews highlighted excellent communication regarding delivery status and scheduling.
Service Quality
While most experiences were positive, some customers reported issues with delivery and assembly, indicating inconsistency in service quality.
Customer Service
There were mixed reviews regarding customer service, with some customers expressing dissatisfaction with handling complaints and issues.
- CJC JensenFeb 20, 20265.0Arrived in good time with ample alerts and courteous delivery staff.
- MCMissy CFeb 19, 20265.0I have had several deliveries from RXO, and they are always on time, friendly and professional with excellent communication, and everything is delivered in perfect condition.
- RZRachel ZeilerFeb 18, 20265.0Kind and courteous. Thank you for your help!
- MNMy-Linh NguyenFeb 18, 20265.0PUNCTUAL, GOOD UPDATES, POLITE AND KIND STAFF, SUPER FAST: I got an ikea delivery, and started getting text updates on status of my delivery. It was really helpful in planning my day, and when the truck arrived, the crew was so fast and professional, all the boxes were set inside within a few minutes, and they were careful to get proof of delivery and ensure I got everything I needed.
- RCRob CholowskyFeb 9, 20265.0The driver I had, Adrian, was absolutely fantastic. He walked the items carefully into my home and stacked them neatly where I asked him to. He called in advance as expected and made the delivery seamless. Not only was he polite but extremely personable.
Frequently Asked Questions About RXO
What type of logistics services does RXO provide?
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, specializing in delivery, assembly, and installation of large items.
Where is RXO located?
RXO is located at 3501 Tri-Center Blvd, Durham, NC 27713, USA.
What are RXO's business hours?
RXO is open from 8:00 AM to 5:00 PM, Monday through Saturday, and closed on Sundays.
How can customers get in touch with RXO?
Customers can reach RXO by phone at +1 800-883-4593 or by email at lastmile@rxo.com.
What languages does RXO provide service in?
RXO provides its services in English and Spanish.
When was RXO established?
RXO was established in 1989.
What categories and keywords best describe RXO's business?
RXO is categorized as a shipping service, cargo and freight company, and XPO Enterprise Services, specializing in last mile delivery, final mile logistics, home delivery, appliance delivery and installation, and furniture delivery.
Is there a nearby transportation service related to RXO's logistics offerings?
Yes, Roadtex Transportation, a freight and cargo service, is located near RXO and may complement logistics and transportation needs.
Are there any nearby food or cafe options for RXO customers or visitors?
Yes, Blue Ridge Deli & Cafe is nearby and offers dining options for customers visiting or working in the area.
What nearby facilities might provide convenience for RXO customers or employees?
Circle K and Kangaroo Express are nearby convenience stores and gas stations that provide services such as fuel and snacks to customers and employees around RXO.
Brand Certified Facts from RXO
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Certified March 01, 2026Yext Knowledge Graph
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