The UPS Store

3.5
307 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4091 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
531 Brentwood Rd, Denver, NC
28037, United States

Hours

Reviews

3.5
307 reviews
5 stars
179
4 stars
10
3 stars
4
2 stars
7
1 star
107

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Josie, Jamie, and Kirk.

Customer Service Issues

Several reviews highlighted instances of rude or unhelpful staff, with complaints about poor customer service experiences and a lack of professionalism.

Efficiency

Customers frequently noted the fast and efficient service, especially for tasks like Amazon returns and shipping.

Inconsistency

There were mixed experiences regarding service quality, with some customers reporting excellent service while others faced rude behavior or lack of assistance.

Store Management

Some reviews mentioned issues with management's response to customer complaints, indicating a need for better oversight and training.
  • SB
    Suzanne Baranski
    1 day ago
    5.0
    I rarely leave Google reviews, and this UPS store is very deserving! Henry the Manager and all the staff were extremely invested and dedicated to helping track down a package to reroute to sender. There was a scammer that had taken advantage of my elderly mother online and convinced her to ship an iPhone to them abroad. As soon as I learned of her being taken advantage of online and had the tracking details and receipt, I contacted Henry and the store. They went above and beyond for 2 months to work with international UPS, and customs in a foreign country to mark the package as fraudulent before it could be intercepted by the the recipient. They worked tirelessly with customs to import the package back to the US. They kept me updated every step of the way and followed up with me when they had updates without me even having to call to ask the status. I was beyond impressed by their customer service to take care of an elderly customer that was taken advantage of online.
  • CS
    Colleen S
    Oct 23, 2025
    5.0
    Great staff! Jaime helped me with a complicated Amazon return and saved me time and money. I recommend them highly!
  • BB
    Bryan
    Sep 15, 2025
    5.0
    Very, very nice lady, ive never shipped anything and she helped me with everything
  • LB
    Linda Bell
    Aug 25, 2025
    5.0
    Friendly people & knowledgeable. Fast service
  • BD
    Brett Denton
    Aug 2, 2025
    5.0
    Kirk is a total rock star. Thanks for helping out with the title notary. Top notch communication skills with this guy. Great Job!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4091 in Denver offer?

The UPS Store #4091 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #4091 located?

It is located at 531 Brentwood Rd, Denver, NC 28037, USA.