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The UPS Store #4091 in Denver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Josie, Jamie, and Kirk.
Customer Service Issues
Several reviews highlighted instances of rude or unhelpful staff, with complaints about poor customer service experiences and a lack of professionalism.
Efficiency
Customers frequently noted the fast and efficient service, especially for tasks like Amazon returns and shipping.
Inconsistency
There were mixed experiences regarding service quality, with some customers reporting excellent service while others faced rude behavior or lack of assistance.
Store Management
Some reviews mentioned issues with management's response to customer complaints, indicating a need for better oversight and training.
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Suzanne Baranski
1 day ago
5.0
I rarely leave Google reviews, and this UPS store is very deserving! Henry the Manager and all the staff were extremely invested and dedicated to helping track down a package to reroute to sender. There was a scammer that had taken advantage of my elderly mother online and convinced her to ship an iPhone to them abroad. As soon as I learned of her being taken advantage of online and had the tracking details and receipt, I contacted Henry and the store. They went above and beyond for 2 months to work with international UPS, and customs in a foreign country to mark the package as fraudulent before it could be intercepted by the the recipient. They worked tirelessly with customs to import the package back to the US. They kept me updated every step of the way and followed up with me when they had updates without me even having to call to ask the status. I was beyond impressed by their customer service to take care of an elderly customer that was taken advantage of online.
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Colleen S
Oct 23, 2025
5.0
Great staff! Jaime helped me with a complicated Amazon return and saved me time and money. I recommend them highly!
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Bryan
Sep 15, 2025
5.0
Very, very nice lady, ive never shipped anything and she helped me with everything
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Linda Bell
Aug 25, 2025
5.0
Friendly people & knowledgeable. Fast service
BD
Brett Denton
Aug 2, 2025
5.0
Kirk is a total rock star. Thanks for helping out with the title notary. Top notch communication skills with this guy. Great Job!
What services does The UPS Store #4091 in Denver offer?
The UPS Store #4091 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #4091 located?
It is located at 531 Brentwood Rd, Denver, NC 28037, USA.
What are the regular business hours for The UPS Store #4091?
Monday to Friday: 8:00 AM - 6:30 PM; Saturday: 9:00 AM - 3:00 PM; Sunday: Closed.
Is The UPS Store #4091 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on other holidays like November 11, November 28, and December 26.
What payment options does The UPS Store #4091 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #4091?
You can call them at +1 704-966-4849 or email store4091@theupsstore.com.
Does The UPS Store #4091 provide any special offers or coupons?
Yes, they have special offers and coupons available to help you save. Details can be found on their website.
What nearby places can I visit when I come to The UPS Store #4091?
Nearby attractions include The Groomery by PetSmart for pet grooming, Dog Supplies Denver for pet products, and Crafty Burger and Tap for a meal.
Are there pet services close to The UPS Store #4091?
Yes, The Groomery by PetSmart and Shampooches Groomery are nearby, offering convenient pet grooming services if you need to take care of your pets during your visit.
Where can I shop for groceries around The UPS Store #4091?
Publix Super Market at Cambridge Village is close by, providing a convenient option for grocery shopping before or after your visit.