United States Postal Service

2.6
71 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4710 Little Savannah Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4710 Little Savannah Rd, Cullowhee, NC
28723, United States

Hours

Reviews

2.6
71 reviews
5 stars
26
4 stars
0
3 stars
2
2 stars
5
1 star
38
  • TA
    Trevor Alexander
    Dec 26, 2025
    1.0
    I am having issues with receiving packages much like everyone else. I have had to pick up 75 percent of the packages that I order (which means I have to go wait in line for over 20 minutes just like everyone else getting their packages). Recently, I had to wait around an hour (they could only find one of my packages at the post office). Now, I have a new surprise: I have a message stating "customer has requested the shipment to be held for collection," which of course I did not do. It has got to the point that I am trying to order from different companies that do not use USPS because it is so unreliable. Fedex and UPS have been delivering packages to me without a single issue.
  • MM
    Michelle Murphy
    Dec 13, 2025
    1.0
    Absolutely atrocious! They create more work for themselves by not delivering people packages. Complete waste of money paying a delivery fee when you have to make 3 trips to the post office to hunt a package down. Insult to injury when you get a message saying “held at costumers request”- No my guy, I PAID for delivery. Or my 2nd favorite game of its 3:45 on Friday where is my stuff, waiting in a line that’s out the door, and being told to come back Saturday 10-12 because it’s not ready yet- what?! Give it to FedEx or UPS if you can’t handle your jobs!
  • RL
    Ryan Lewis
    Dec 2, 2025
    1.0
    Any packages bigger than your mailbox will not be delivered to your door. They will leave them next to your mailbox, even if your mail box is a good distance from your house, and if they can't they just won't deliver it. Inconvenient. Worst service I've ever seen.
  • CB
    Chase Beckham
    Dec 1, 2025
    1.0
    Don’t expect much help from the staff here
  • WW
    Will
    Nov 24, 2025
    1.0
    Not capable of delivering mail. Carrier does not put packages in parcel locker and even if a package would fit in the mailbox they choose not to do their job, they can't even put a slip in the mailbox saying they didnt deliver the package. Post master is incapable of managing carriers and can not get them to do their job. Just close the post office and let fedex and ups take it over at least they get packages to our front door.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.