Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 455 Concord Pkwy N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
199 reviews
5 stars
27
4 stars
9
3 stars
6
2 stars
7
1 star
150
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package delivery, including misdeliveries, packages marked as delivered but not received, and delays in delivery.
Customer Service
Many reviews highlighted poor customer service, with complaints about rude staff, unhelpful responses, and difficulty reaching anyone by phone.
Staff Performance
While some customers praised individual staff members for their helpfulness, many others criticized the overall attitude and professionalism of the employees.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often due to understaffing or inefficiencies in service.
Lost Packages
Several reviews indicated that packages were lost or unaccounted for, leading to frustration and dissatisfaction among customers.
- ETEric TaylorNov 3, 20253.0I mailed something two weeks ago with tracking and it still has not been delivered. Lesson learned. If I want it to get there, use UPS.
- DHDonald HeimOct 25, 20252.0I try to be positive but this office makes it difficult. Mail not delivered, mail delivered to the wrong address. Not sure if the Mail man can't see well, or can't read addresses. Maybe he is just over worked. Whatever the issue is I sure wish they would get the problem resolved.
- YYY_Chef YAug 16, 20252.0Only reason im leaving two stars is the lady was nice. How we going to arrange re delivery and then receive nothing. Now I gotta come to the store Monday and get it
- AAAlexandre AndradeJul 29, 20251.0If zero was an option, it would describe their service very well. One star is definitely an overachiever grade for them.
- KLKandie LewJul 22, 20255.0Great service by Clerk 25! Very detailed and informative about the differences in certified mailing options. He also taped over the clasps on the mailing folders to help protect his fellow mail handlers from getting cut or pricked. Nice job, Clerk 25!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 455 Concord Pkwy N?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can take passport photos as well. Remember to complete and print your passport application before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices offering passport services require appointments via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 455 Concord Pkwy N?
Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 12:00 PM, and closed on Sundays and major holidays.
Can I reserve a PO Box online for this location?
Yes, PO Boxes can be searched for availability and reserved online securely at the USPS website. You will receive instructions for completing the setup in person.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to check directly with this Post Office for exact access times.
Are there any nearby photography services if I need passport photos before my appointment?
Yes, Joezy Danelle Photography is nearby and can assist with professional photography needs.
Where can I grab coffee or a quick snack near the Post Office?
Dunkin' Donuts is close by, offering coffee, donuts, and other snacks, perfect for a quick break before or after your visit.
Are there any automotive services around if I need car care while visiting the Post Office?
Yes, nearby Hill's A/C & Car Care, Fabian Auto Services and Tires, and Sun Stoppers offer automotive repairs and related services.
How can nearby places help me during my visit to the USPS at 455 Concord Pkwy N?
Nearby services like Joezy Danelle Photography for photos, Dunkin' Donuts for refreshments, and automotive shops such as Hill's A/C & Car Care can make your visit more convenient and efficient.